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Improving Efficiency and Delivery of Public Services

Training Content for Enrolment Staff

Training Content

The following materials cater to the roles: How to run CBT module

ModuleModule NamePDF English CBT EnglishPPT
 
Part-1 Part-2
1 UIDAI and Aadhaar
2 Aadhaar Enrolment Process
3A Setting up & Managing an Enrolment Centre
3B Installation & Configuration of Aadhaar Enrolment Client
4 Working with Bio-Metric Devices and Data Quality -
5 Aadhaar Enrolment Client
6 A Resident Handling Skills - -
6 B Handling Exceptions and Grievances - -
6 C Communication and Soft Skills - -
7 Handling Exceptions and Grievances and Soft Skills - -