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Enrolment & Update » Training, Testing & Certification

Training, Testing & Certification

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Introduction

UIDAI’s mandate is to provide a unique Aadhaar number to all the residents of India. For such a diverse and collaborative effort of successfully building the residents’ database, uniformity of Aadhaar Enrolment and Update process across the entire eco-system of Registrars is very necessary. Achievement of such uniformity requires that the Enrolment Staff involved in the Aadhaar Enrolment or Update process at the field level is trained thoroughly to accomplish the job of enrolment. To address this need, UIDAI has developed a comprehensive Training Delivery Methodology and Training Content for all the stakeholders.

UIDAI also believes that apart from training there has to be a mechanism to assess the person’s skill and proficiency to work as enrolment staff before the Enrolment Staff start performing the Aadhaar Enrolment or Update. Considering this, UIDAI has prescribed mandatory Testing & Certification for enrolment personnel to ensure adherence to quality aspects. Currently certification is available for the following roles:

  • Enrolment Supervisor / Operator
  • Child Enrolment Lite Client Operator

Training Delivery

Training for the Enrolment Staff is provided mainly by the Registrar and Aadhaar Enrolment Agency to ensure quality of Enrolment and make them aware of all the processes involved in the Enrolment Eco System. Regional Offices (ROs) of UIDAI also deliver need based training through various programs like Classroom Training, Master Trainer’s Training/TOT and Orientation /Refresher program of EA staff.

Mega Training Camps are also conducted by ROs to create large pool of Enrolment Staff. The main objectives of the training are to make Enrolment Staff understand how to setup and manage an Enrolment Centre, use various devices required for enrolment, familiarizing audience with the Aadhaar Enrolment Client and how to handle exceptional cases through these programs. The training content for self-study is available at UIDAI’s website for Enrolment Staff and other Stakeholders.

Master Trainer’s Training/TOT

Master Trainer’s Training program or TOT (Training of Trainers) programs are intended to train the Master Trainer who can further train others in their respective domain. Registrar and Enrolment Agencies may nominate “Master Trainer” from their respective Department/Organization or use facilities of specialized Training Agency from time to time to gather knowledge related to any change in Aadhaar Enrolment Ecosystem. The ROs can also identify the Master Trainers from Advance Training Institute and their own resources such as SSAs, PSAs and ADGs apart from the nominated Master Trainers.

To ensure that the trainers are proficient in the local languages and are aware of field learning at local level, Regional Offices has been given the responsibility of anchoring the programs in their respective States & UTs. The duration of these programs are fixed at 1-2 days as all the identified resources already possess the basic knowledge about Aadhaar processes and systems.

Pool of Master Trainers trained in the TOTs will be available with the ROs/ Registrars / Enrolment Agencies/ Govt. Departments to train others stakeholders in their respective Department/ Organization thus offering benefits of the scale and size.

Orientation/Refresher program of Enrolment Agency Staff

Orientation /Refresher Training Program are intended only for the active Enrolment Agency Staff namely Supervisors or Operator or Child Enrolment Lite Operators involved in enrolment process. Since these programs are meant for a target group that has a reasonably sound foundation, the duration of the program is fixed as 1 Day. These programs are being conducted in class room mode and may be conducted once in every quarter by each Regional Offices.

These programs are conducted in the premises of ROs or some other place such as State Training Institutes etc. The Master Trainers act as the resource person to impart refresher training and content related to this is prepared by the Enrolment Division covering the exact change/process update. To access the learning of the participants, these programs may include a Test Session at the end of the program.

Mega Training and Certification Program

These programs are conducted in places where the demand of large pool of Enrolment Supervisor/Operator/Operator CELC is required. The Training Session may be conducted by the Master Trainers available with the Regional Offices using the Training Content available on UIDAI website followed by a Certification Process through a Testing and Certification Agency engaged by UIDAI.

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Important Note:

1. As per UIDAI’s Testing and Certification Policy "The candidates must schedule their test within 6 months of depositing the fee, failing which, their fee shall be forfeited and they shall not be allowed to appear for the test against that fee."

2. Candidates certified in Child Enrolment Lite Client will be able to work only on CELC application software and perform Child Enrolment. They will not be able to do any other type of enrolment using ECMP client. However, candidates certified as Operator/Supervisor will be able to work on both ECMP and CELC Client software. The minimum qualification for Operator/Supervisor or CELC Operator Certification is 12th pass. Only, in case of Aaganwadi/Asha workers the minimum qualification for CELC operator certification is 10th pass.

3. Certification is a mandatory requirement to perform Aadhaar enrolment and Update.Since, UIDAI does not employee any certified candidate directly, all the Certified Candidates has to approach active Aadhaar Enrolment Agency to start Enrolment/Update work.

Testing and Certification of Enrolment Staff

UIDAI has appointed NSE.IT as Testing and Certification Agency (TCA) to conduct online test to assess the individual's ability to carry out fresh enrolments and update existing Information in accordance to UIDAI prescribed standards.

UIDAI has provided Comprehensive Learner's guide on “Aadhaar Enrolment and Update” for understanding important aspects of Aadhaar Enrolment and Update and providing -Orientation/ Refresher Training to Enrolment Staff. Separate Learner's guide particularly on “Aadhaar Update”, “Child Enrolment Lite Client” and “Roles and Responsibility of Verifier and Introducer” is also available for specific training needs. For the aspirants interested getting certified as Enrolment Operator/ Supervisor or CELC Operator, Question Bank in multiple languages and Test Structure is also provided for self study and preparing for the Online MCQ based Certification Exam conducted by Testing and Certification Agency.

Post preparation, the Aspirants can visit NSE.IT Portal to get details of registration process, city wise Test Centres, Bank Challan details and available dates for scheduling exam. A fee of Rs. 365 has to be deposited through a Bank Challan for fresh registration and Rs. 200 through another Bank Challan for Re-Test at any SBI Bank branch. The certificate to qualified aspirants is issued on the date of online exam at the Examination Centre.

For any queries related to “Registration, Application form submission, Exam Fee, Exam Center/Exam Slot and Testing & Certification Application", Candidates can contact 022-42706500 or send in their queries at This email address is being protected from spambots. You need JavaScript enabled to view it.. Post Certification, if any problem is faced during on-boarding process of the Certified Operator/Supervisor, their respective Enrolment Agency can contact UIDAI Technical Support at 080-23099400 or send in their queries at This email address is being protected from spambots. You need JavaScript enabled to view it..

Training and Testing Material

Training and Testing Material is available below for the aspirants to prepare for the Certification Exam and also for other Stakeholder involved in Enrolment Ecosystem to understand their roles and responsibility and other important aspects of Aadhaar Enrolment and Update.

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