Enrolment & Update

Aadhaar centers for enrolment >18 years of age, can be located on UIDAI portal at Bhuvan Aadhaar link.

You should refer “list of supporting documents” as attached at uidai.gov.in portal in my Aadhaar tab. At least you should have birth certificate if age is below 5 years and any POI and POA document prescribed in supporting document list for age >5 years. You can go at any of Aadhaar enrolment center near you or you can visit uidai.gov.in portal to know nearest Aadhaar center in your nearby.

No, Aadhaar issued to Resident Foreign National will be valid till:

1. Validity of VISA/Passport.
2. In case of OCI card holder and Nationals of Nepal and Bhutan validity will be 10 years from the date of enrolment.

Resident Foreign National seeking enrolment to visit designated Aadhaar enrolment centre and submit a request in requisite enrolment form alongwith valid supporting documents.

The enrolment operator shall capture the following information during the course of enrolment:

Residential Status : (resided in India for 182 days or more in 12 months immediately preceding enrolment application)

Mandatory Demographic information: (Name, Date of Birth, Gender, Indian Address and email)

Optional demographic information: (mobile number)

Biometric Information: (Photo, Finger Prints and both Iris)

Type of documents presented: [valid foreign passport and valid Indian VISA/Valid OCI card / Valid LTV is mandatory as Proof of Identity (PoI)] (Passport of Nepal/Bhutan for nationals of Nepal/Bhutan. In case passport is not available, following two documents to be submitted:

(1) Valid Nepalese/ Bhutanese Citizenship Certificate (2) Limited validity Photo Identity Certificate issued by Nepalese Mission / Royal Bhutanese Mission in India for stay of more than 182 days. And Proof of Address (PoA) as specified in the list of valid supporting documents. The details submitted through enrolment can be confirmed with the concerned authorities during processing of enrolment.

Yes, resident foreign nationals who resided in India for 182 days or more in 12 months immediately preceding enrolment application can enrol for Aadhaar by submitting demographic details (supported by valid documents) and biometrics details. Resident Foreign National to apply in a requisite form for enrolment. Link for enrolment and update forms - Enrolment & Update Forms.

The list of valid supporting documents for enrolment and update is available at List of Supporting Document

The individual seeking enrolment should ensure following:

1. Eligibility for enrolment for Aadhaar (Resided in India for 182 days or more in 12 months immediately preceding enrolment application, not applicable for NRI).
2. Ensure that the information provided is correct and supported by valid document.
3. Present valid supporting documents POI,POA,POR and PDB (in case of verified DOB) in original for enrolment. Birth certificate as PDB/POR is mandatory for child born on or after 01-10-2023.
4. Fill in the specified enrolment form and submit alongwith valid supporting documents to the operator. Enrolment and Update form can also be downloaded from (Enrolment & Update Forms)
5. Ensure that your demographic data (name, address, gender and date of birth) is captured correctly as per the enrolment form, in both English and Regional language before signing the acknowledgement slip. You can request the operator for correction of data before completing the enrolment.

There are chances that your Aadhaar has been generated but you have not received the Aadhaar letter by post. In this case, it is recommended to get your Aadhaar status checked, for all your EIDs, by clicking on “Check Enrolment & Update Status” or by visiting the nearest Aadhaar Enrolment centre. In case your Aadhaar already generated you can download eAadhaar by visiting at (Download eAadhaar)

You can download your Aadhaar yourself from myAadhaar portal. For the same, you need to have a mobile number registered with Aadhaar.

If you don’t have your mobile number registered with Aadhaar or do not want to use an online service, you can use the Aadhaar download and coloured print service available at an Aadhaar Enrolment Centre at a charge of Rs. 30/-. The physical presence of the Aadhaar holder is required for biometric authentication. Further, you can also order an Aadhaar PVC card from UIDAI website.

Aadhaar has an inclusive approach and its enrolment/ update processes are accessible to all including persons with disabilities. The Regulation 6 of Aadhaar (Enrolment and update) Regulations, 2016 provides for enrolment of individuals seeking to enrol with biometric exceptions, which inter-alia lays down that:

1. For Individuals seeking enrolment who are unable to provide fingerprints, owing to reasons such as injury, deformities, amputation of the fingers/ hands or any other relevant reason, only Iris scans of such individuals will be collected.
2. For Individuals seeking enrolment who are unable to provide any biometric information contemplated by these regulations, the Authority shall provide for handling of such exceptions in the enrolment and update software, and such enrolment shall be carried out as per the procedure as may be specified by the Authority for this purpose.
   Too may also refer Biometric Exception Enrolment Guidelines available at the following link - Click Here

You can enrol by visiting any Aadhaar Enrolment centre for Aadhaar enrolment. Which can be found by following criteria:

1. All enrolment (including 18+) and Update
2. All enrolment (excluding 18+) and Update
3. Only child enrolment and mobile update
4. Only child enrolment
   Detailed list with navigation and address of Aadhaar Enrolment centres is available at Bhuvan portal: Bhuvan Aadhaar Portal

Applicable documents in support of Proof of Identity (PoI), Proof of Address (PoA), Proof of Relationship (PoR) and Proof of Date of Birth(PDB) are required for enrolment.

Valid list of supporting documents is available at List of Supporting Documents

An individual seeking enrolment to visit an Aadhaar enrolment centre and submit a request alongwith valid supporting documents.

The enrolment operator shall capture the following information during the course of enrolment:

Mandatory Demographic information (Name, Date of Birth, Gender, Address)

Optional demographic information (mobile number, email [mandatory for NRI and Resident Foreign National])

Details of Mother/Father/Legal Guardian (in case of HOF based enrolment)

And

Biometric Information (Photo, 10 finger prints, both Iris)

Your Aadhaar enrolment or update request has been rejected due to various reasons such as document mismatches, discrepancy in the information provided, operator errors, invalid documents, exceeding the permissible update limit, or policy non-compliance. Please refer to the myAadhaar portal to check the status of your request (Click here). For more information, you may contact the UIDAI Helpline at 1947 or email your query at help[at]uidai[dot]gov[dot]in.

After checking the status of your enrolment or update request on the myAadhaar portal (Click here). You may re-enrol or update your details using the correct documents, ensuring you remain within the permissible update limits.

Within 10 days of Aadhaar Number generation or update (except mobile & email updates), Aadhaar letters are printed and handed over to Department of Posts (DoPT). The letters are delivered via first class franking mode to the Aadhaar Number Holders (ANH) according to the timelines specified in the Citizen’s Charter of the Department of Posts, which is available on the India Post website at the following link: Click here  

You may download an e-Aadhaar, order an Aadhaar PVC Card, or use the Aadhaar App. All forms of Aadhaar are equally valid and acceptable. For more information, please refer to the UIDAI circular (Click here)

You can contact to 1947, help[at]uidai[dot]net[dot]in or Regional office to know the reason.

Please refer "List of Acceptable Document for Aadhaar Enrolment and Update" available on website at the following URL "https://uidai.gov.in/en/enrolment-and-updates?source=documents&sourceTitle=Documents".

Online Method: Visit the UIDAI Grievance Redressal Portal and submit a complaint. Email help[at]uidai[dot]gov[dot]in , Call UIDAI Helpline: 1947 (Toll-Free) or Visit UIDAI Regional Office: Find the details on the UIDAI website and visit in person.

Yes, Foreign National can update their Demographic and Biometric information in Aadhaar at designated Aadhaar Enrolment centre with valid supporting documents as applicable.

List of valid supporting documents is available at - List of Supporting Document

Yes, address can be updated for relationship with applicant (Mother, Father, Spouse, Ward/Child, Legal Guardian, Sibling) under HoF based update of address for Resident Foreign Nationals.

In case the Aadhaar holder is less than 18 years of age the relationship applicable for HOF based address update will be Mother, Father and Legal Guardian.

You are permitted to update gender once by enrolling at the enrolment centre for update of gender for which no document is required.

In case you need further update in gender please enrol for gender update at any enrolment centre by submitting a medical certificate or transgender id card.

1. Once your request gets rejected for limit exceed, please call 1947 or mail at help[at]uidai[dot]net[dot]in and request for exception processing of gender update through regional office, by providing the EID number.
2. While sending the mail please ensure to attach all the required documents such as EID slip of latest enrolment, alongwith Medical Certificate/Transgender id card.
3. The detailed process is available at - Procedure for updating the Gender
   The list of valid supporting documents is available at - List of Supporting Documents

You are permitted to update Name twice by presenting any of the valid document as per the list of documents available at : List of Supporting Documents

In case you need further update in name you require a gazette notification for name change and follow the following process:

1. Enrol at the nearest centre with 'gazette notification for name change' alongwith any supporting POI document of old name with Photograph (for first/full name change) / Divorce Decree / Adoption Certificate / Marriage Certificate.
2. Once your request gets rejected for limit exceed, please call 1947 or mail at help[at]uidai[dot]net[dot]in and request for exception processing of name update through regional office, by providing the EID number.
3. While sending the mail please ensure to attach all the required documents such as EID slip of latest enrolment, gazette notification of name change, alongwith any supporting POI document of old name with Photograph (for first /full name change) / Divorce Decree / Adoption Certificate / Marriage Certificate.
4. The detailed process is available at - Name & Gender update request under exception

Yes,one can enrol for Aadhaar from anywhere in India. All you need is valid Proof of Identity and Proof of Address. See the list of acceptable documents here - Valid Documents List for POA and POI

A maximum of 09 Aadhaar numbers can be linked with single valid mobile number.

The list of documents required for update of demographic details in Aadhaar is available at : (List of Supporting Documents)

The list of documents are displayed at the enrolment centre also.

Yes, fee is applicable for update in Aadhaar. For fee details please visit Aadhaar Enrolment & Update Charge

The applicable charges for update services is displayed at the enrolment centre and bottom of the acknowledgement slip issued.

You can update Demographics details (Name, Address, DoB, Gender, Mobile & Email id, Documents (POI&POA)) and/or Biometrics (Fingerprints, Iris & Photograph) details at enrolment centre based on the services available. You can locate an Aadhaar centre with service available details at Bhuvan portal: Bhuvan Aadhaar Portal

You can update your mobile number by visiting any Aadhaar Enrolment centre. Aadhaar Enrolment centre can be located by visiting at Bhuvan portal: https://bhuvan-app3.nrsc.gov.in/aadhaar/

See list of supporting documents (Click here)

In this case, kindly visit the nearest Aadhaar Seva Kendra to request a mobile update.

To know the reason, you may contact UIDAI helpline at 1947or email your query to help[at]uidai[dot]gov[dot]in with your enrolment details.

You may file a complaint by providing EID, URN or SRN on the myAadhaar portal using the link provided: https://myaadhaar.uidai.gov.in/grievance-feedback/en. Alternatively, you can contact UIDAI helpline at 1947or email your grievance to help[at]uidai[dot]gov[dot]in. 

You may file a complaint by providing your EID, URN or SRN on the myAadhaar portal using the link provided:  https://myaadhaar.uidai.gov.in/grievance-feedback/en. Alternatively, you can contact UIDAI helpline at 1947or email your grievance to help[at]uidai[dot]gov[dot]in

Family member-based address update process is a facility which can be availed by Aadhaar Number Holder (ANH) who does not possess a supporting proof of address (PoA) document in their own name. An ANH residing at the same address as a family member can update their Aadhaar address using that Head of Family consent. This can be done by providing necessary details on the ‘My Aadhaar’ portal or the ‘Aadhaar App’ under the “Family Member’s Aadhaar” Based Address Update" option.

Aadhaar Number Holder (ANH) who does not have supporting proof of address (PoA) documents in their own name can still update their address in their Aadhaar. If residing at the same address, ANH can update their Aadhaar details based on the consent of a Head of Famil. This can be done online by providing the required details on the ‘my Aadhaar’ portal  or the ‘Aadhaar App’ under the “Family Member’s Aadhaar” Based Address Update option.

Update of regional language in Aadhaar is possible by visiting Aadhaar enrolment centre having this facility. For details of Aadhaar enrolment centre please click here Bhuvan Aadhaar Portal

Action by operator in case an applicant request for update of regional language in his Aadhaar the following steps to be taken:-

1. If operator is logged in different regional language, please logout and re-login with the desired language (option to select regional language is available under ‘local language settings’ on the top right of demographic screen).
2. Update the demographic details (name, address) by submitting Proof of Identity (POI) and Proof of Address (POA) documents. Documents in English can be accepted as documentary proof.
3. If operator is not well versed with the desired regional language, he/she shall intimate the same to the applicant and inform him that applicant shall be responsible for transliteration errors.
4. After completion of request, operator can logout and continue operations after re-login with regional language of that region.

1. Operator to login, lock (if she is away from from the machine) and sync the machine time to time as specified
2. Inform the individual seeking enrolment or Aadhaar number holder about the form and documents required for enrolment or update
3. Verify the information mentioned in the supporting documents with the information mentioned in the Aadhaar enrolment or update form. In case the authenticity of document can be verified by using QR code or any online mode, the same should be verified before using for enrolment.
4. Ensure entered data into the software is correct
5. Capture Biometrics for enrolment or update, in case of difficulty in capturing proper biometric of the applicant (poor biometrics) use force capture option.
6. After enrolment or update return the documents submitted alongwith acknowledgment slip. Operators are not permitted to keep details/copies of document submitted for enrolment.
7. In case of Biometric exception, ensure to take the Exception photograph of the applicant showing applicant’s face and both hands, irrespective of the type of exception
8. Please behave properly with the customers and deny service politely if required documents not available.
9. Keep oneself updated with latest guidelines & policies for enrolments & updates
10. Operators are advised for not to link their mobile number for applicants and encourage the individual seeking enrolment or Aadhaar number holder to enter their own mobile number and email id or where they have better access to such number, as the mobile/email can be used for various OTP based Authentications for availing services.

Aadhaar enrolment is a document based process where applicant to submit proof of identity (POI) and proof of address (POA) at the time of enrolment. To record date of birth of applicant as 'verified' in Aadhaar, document to prove the date of birth (PDB) to be submitted.

In case an applicant does not possess valid POI and/or POA document he can enrol for Aadhaar under HOF mode by submitting proof of relationship (POR) document, containing the details of applicant and HOF. In case of HOF enrolment address in HOF's Aadhaar shall be recorded as address for the applicant. If PDB document is not available, DOB can be recorded as declared or approximate.

Make sure that the individual seeking to enrol/update has original documents for verification.

The documents produced by the individual seeking to enrol/update for Aadhaar enrolment/Update must be in the list of approved documents only.

The format is for certificate to be issued by officials/ institutions (only those that are recognised in the UIDAI’s valid list of documents) for Proof of Address is as per Appendix A/B.

Verifier can refuse verification, if they suspect forged/altered documents.

Verify Name, Date of Birth, Address, and Relationship Details against PoI, PDB, PoA, PoR, respectively.

Name

PoI requires a document containing the individual's seeking to enrol/update name and photograph. Verify that supporting document has both.

If any of the PoI document submitted does not contain the photograph of the individual seeking to enrol/update , then it will not be accepted as a valid PoI.

Confirm the name in the document by asking the applicant his/her name. This is to ensure that the individual seeking to enrol/update is providing own documents.

The name of the person should be entered in full. It should not include salutations or titles like Mr., Miss, Mrs., Major, Retd., Dr. etc

It is very important to write the person’s name very carefully and correctly. For example, the respondent may tell that his name is V. Vijayan whereas his full name may be VenkatramanVijayan and similarly R. K. Srivastava’s full name may actually be Ramesh Kumar Srivastava. Similarly, a female enrollee may tell her name as K. S. K. Durga while her full name may be Kalluri Surya Kanaka Durga. Ascertain from her/him the expansion of her/his initials and check the same in the documentary evidence produced.

If two documentary proofs produced by the enrollee have variation in the same name (i.e., with initials and full name), the enrollee’s full name should be recorded.

Sometimes the infants and children may not have been named yet. Try to ascertain the intended name for the child by explaining to the enrollee the importance of capturing the name of the individual for allotting UID. Proof of Date of Birth(PDB)):

Date of birth of individual seeking to enrol/update must indicate day, month and year in the relevant field. If the individual seeking to enrol/update provides documentary evidence of Date of Birth, then the Date of Birth is considered as “Verified”. When individual seeking to enrol/update declares the DoB without any documentary evidence, then date of birth is considered as “Declared”.

When the individual seeking to enrol/update is unable to give exact date of birth and only age is mentioned by the individual seeking to enrol/update or approximated by the verifier then only age is recorded. The software will automatically calculate year of birth in such case.

The Verifier should check the entry in the Enrolment/Update Form and ensure that the individual seeking to enrol/update has correctly indicated the date of birth as “verified”/”declared” or has filled his/her Age.

Residential Address:

Verify that the PoA contains the name and address. The Verifier should ensure that the name in the PoA document matches with the name in the PoI document. A difference in the name in PoI and PoA document is acceptable if the difference is only in spelling and/or sequence of first, middle and last name.

The “care of” person’s name, if any, is usually captured for children and old age people living with parents and children, respectively. If not available, one can leave this Address line blank (as its optional).

Enhancement of address is allowed. The individual seeking to enrol/update may be allowed to add minor fields such as House No., Lane No., Street Name, correcting typographic errors, minor changes/ corrections to pin code etc. to the address listed in the PoA as long as these additions/modifications do not alter the base address mentioned in the PoA document

If the changes requested in Address Enhancement are substantial and change the base address that is listed in the PoA, the individual seeking to enrol/update will be required to produce an alternate PoA.

Relationship Details:

In the case of children below 5 years, “Name” and “Aadhaar Number” of one of the parents or guardian is mandatory. Parent/Legal Guardian must produce their Aadhaar letter when enrolling children (or they can be Enroled together).

In the case of an adult, no verification will be done for the information on parent or spouse. They are recorded for internal purposes only.

Head of Family(HoF):

Verify that the PoR document establishes relation between the Head of Family and the family member. Only those family members can be Enroled based on the relationship document (PoR), whose names are recorded on relationship document.

Head of Family must always accompany the family member when the family member is getting Enroled. The verifier must also check the HoF details in the Enrolment/ Update Form in case of HoF based verification. HoF’s Name and Aadhaar Number in form should be verified against the Aadhaar letter. Ensure that in case of HoF based enrolments, the relationship details mentioned in the form are of the HoF only.

Mobile Number, Email address:

If the enrollee possesses and is willing to provide his/her Mobile Number and / or Email Address, these optional fields must be filled in. Verifier can inform the importance of these fields to the individual seeking to enrol/update .

For enrolment, applicant will bring his/her Original documents/ Attested Photocopies along with filled Aadhaar Enrolment/Update Form. Verifier must verify the information mentioned in the supporting documents with the information mentioned in the Aadhaar Enrolment/Update Form. Verifier also checks that the names of the documents captured in the enrolment form are correct and same as the original documents produced by the applicant

Verifier’s needs to ensure that Enrolment/Update Form is filled completely and correctly as per UIDAI enrolment process. No mandatory field should be left blank and applicants should be encouraged to fill optional fields like mobile number and email address.

Verifier will sign and stamp the Enrolment/Update Form after verification. If stamp is not available, the verifier can sign and put his/her Name. The individual seeking to enrol will then go to the Enrolment Agency Operator for getting Enroled.

However, if the Aadhaar number holder is Enroled and has come for Correction for a particular demographic field, the applicant need not enter all details in the Form. The Aadhaar number holder must provide his/her original Enrolment Number, Date and Time (together known as EID)/UID/, his/her Name and the field which needs correction.

Verifier will only verify if it is one of the fields requiring verification of documents. Verifier will use the same UIDAI verification guidelines as used during applicant enrolment. The Verifier must be physically present at the enrolment centre, and monitor the Enrolment Centre performance and provide immediate information to UIDAI and Registrar on process deviations and malpractices at the enrolment centre.

A Supervisor is employed by an Enrolment Agency to operate and manage enrolment centres. It is mandatory to have one Supervisor at each Enrolment Centre. To qualify for this role, the person should satisfy the following criteria:

The person should be of age 18 years and above

• 
  The person shall be 10+2 pass and should preferably be a graduate
• 
  The person should have been Enroled for Aadhaar and his/her Aadhaar number should have been generated.
• 
  The person should have a good understanding and experience of using a computer
• 
  The person should have obtained “Supervisor Certificate” from a Testing and Certification Agency appointed by UIDAI.

Before starting work as a Supervisor:

• 
  The person must be engaged and activated by any Enrolment Agency in accordance with UIDAI guidelines prior to commencing enrolments.
• 
  The person should have undergone Training Session conducted by Regional Offices/Enrolment Agency on Aadhaar Enrolment/Update Processes and various equipment and devices used during Aadhaar enrolment.
• 
  The person should have read the complete Training Material on Aadhaar Enrolment/Update available on UIDAI website before giving the certification exam.
• 
  The person should be comfortable with local language keyboard and transliteration

A candidate may contact the Helpdesk on Toll Free No.: 022-42706500 or send an email to: uidai_admin[at]nseit[dot]com

Online update request is deemed "served" after downloadable acknowledgement receipt (invoice) is generated with Service Request Number (SRN) after successful processing of payment on the portal. No refund or chargeback is applicable for such requests. For tracking of processing status SRN is conveyed to the user through portal, invoice or SMS. If you have any queries for your online update request please dial 1947 (toll free) or write to help[at]uidai[dot]gov[dot]in for further assistance.

Aadhaar update requests to be supported by valid/proof of address (POA) document. A request can be rejected for invalid document in following scenarios:

1. The Proof of Address(POA) document should be a Valid document, as per document list available at List of Supporting Document
2. Document is in the name of the Aadhaar holder for whom update request is submitted. 
3. Address details entered should match the address with the address mentioned in the document.
4. Image uploaded should be clear and colored scan of original document.

Aadhaar has an inclusive approach and its enrolment/ update processes are accessible to all including persons with disabilities. The Regulation 6 of Aadhaar (Enrolment and update) Regulations, 2016 provides for enrolment of individuals seeking to enrol with biometric exceptions, which inter-alia lays down that:

1. For Individuals seeking enrolment who are unable to provide fingerprints, owing to reasons such as injury, deformities, amputation of the fingers/ hands or any other relevant reason, only Iris scans of such individuals will be collected.
2. For Individuals seeking enrolment who are unable to provide any biometric information contemplated by these regulations, the Authority shall provide for handling of such exceptions in the enrolment and update software, and such enrolment shall be carried out as per the procedure as may be specified by the Authority for this purpose.
   Too may also refer Biometric Exception Enrolment Guidelines available at the following link - Click Here

In case there is no record of enrolment number (Enrolment ID), Acknowledgement copy, mobile number or demographic details like exact name spelling, Pincode, etc, you may contact UIDAI Regional Office Guwahati by email at helpdesk[dot]roghy[at]uidai[do]net[dot]in or by call at 0361-2221819.

Yes, resident foreign nationals who resided in India for 182 days or more in 12 months immediately preceding enrolment application date are eligible for Aadhaar enrolment by visiting Aadhaar Seva Kendra and submitting demographic details (supported by valid documents) and biometrics details. Resident Foreign National to apply on form no. 7 or form no. 8 for enrolment.

To get status of your enrolment please send mail to help[at]uidai[dot]gov[dot]in