What if my authentication request gets rejected even though I provide my fingerprints with my Aadhaar number?
If fingerprint authentication fails, Aadhaar number holders can
- Retry with correct placement and pressure of finger on fingerprint scanner
- Retry with different fingers
- Cleaning the fingerprint scanner
- Cleaning the fingers
If biometric authentication fails repeatedly over a period of time, Aadhaar number holder may approach an Aadhaar update center and get their biometrics updated with UIDAI.