FAQs

Just by knowing your Aadhaar number or Aadhaar linked bank account, no one can withdraw money from Aadhaar linked bank account.

No. UIDAI does not have visibility of linking of your Aadhaar with any other services. Concern departments such as bank, income tax etc. do not share any information of Aadhaar number holder neither UIDAI stores any such informations.

Aadhaar verification/authentication is governed by the sections of Aadhaar Act, 2016, under which the use case has been notified by the concerned Ministry/Department for providing services.

No, in this connection MeitY has issued detailed instructions to all Government Ministries/Departments vide office memorandum no 10(22)/2017-EG-II(VOL-1) dated 19.06.2023.

No. Just, by knowing your Aadhaar number, no one can harm you. To prove your identity, Aadhaar number is verfied/authenticated by agencies through various modes as prescribed under Aadhaar Act, 2016.

You use PAN card, debit card, credit card, bank cheques wherever required. But do you put these details openly on internet and social media such as Facebook, Twitter, etc.? Obviously no! You do not put such personal details unnecessarily in public domain so that there is no unwarranted invasion attempt on your privacy. The same logic needs to be applied in case of uses of Aadhaar.

You should use your Aadhaar without any hesitation for proving your identity and doing transactions, just like you use your bank account number, PAN card, debit card, credit card, etc., wherever required. What UIDAI has advised is that Aadhaar card should be freely used for proving identity and doing transactions, but should not be put on public platforms like Twitter, Facebook, etc. People give their debit card or credit card details or cheque (which has bank account number) when they purchase goods, or pay school fee, water, electricity, telephone and other utility bills, etc. Similarly, you can freely use your Aadhaar to establish your identity as and when required without any fear. While using Aadhaar, you should do the same level of due diligence as you do in case of other ID cards – not more, not less.

For linking your PAN with Aadhaar, you may visit the website of Income Tax Department and follow the instructions.

Aadhaar PVC card is PVC based Aadhaar card which can be ordered online by paying nominal charges.

Yes.Aadhaar PVC card is equivalent to paper based Aadhaar letter.

If your Aadhaar was generated from the first Enrolment then every attempt to re-enrol will be rejected. DO NOT re-apply. You can retrieve your Aadhaar:

(a) Online using Retrieve EID/UID service available on https://myaadhaar.uidai.gov.in/ (if you have the registered mobile no)

(b) By visiting any enrolment centre

(c) By dialing 1947

Aadhaar update has a fixed process which takes up to 90 days from the date of update request. The update process cannot be altered. You may check the status from https://myaadhaar.uidai.gov.in/CheckAadhaarStatus

Aadhaar update takes up to 90 days. If your update request is more than 90 days old, then please dial 1947 (toll free) or write to This email address is being protected from spambots. You need JavaScript enabled to view it..in for further assistance.

Aadhaar generation may take up to 90 days from the date of enrolment. Aadhaar letter is delivered by ordinary post at the registered address of the Aadhaar Number holder. 

If Aadhaar Number holder does not receive Aadhaar letter, he/she should contact UIDAI contact center with his/her Enrolment number or may check Aadhaar status online at https://myaadhaar.uidai.gov.in/CheckAadhaarStatus. Meanwhile Aadhaar Number holder can download e-Aadhaar.

You are also requested to verify the correctness of the address in eAadhaar and update the same accordingly (if required).

a) Aadhaar number holder can find his Aadhaar number using Aadhaar Service - Retrieve Lost UID/EID available on https://myaadhaar.uidai.gov.in/

b) Aadhaar number holder can call 1947 where our Contact Centre Agent will help him/her in getting his/her EID and the same can be used to download his/her eAadhaar from MyAadhaar Portal - Download Aadhaar

c) Aadhaar number holder can also get his/her Aadhaar number from EID number on IVRS system by calling 1947

Only someone with an Aadhaar linked to a registered mobile number can create Aadhaar profile in the mMAadhaar app. They can register their profile in an App installed in any smartphone. However the OTP will be sent to only their registered mobile. Steps to register Aadhaar profile are given below:

1. Launch the app.
2. Tap on the Register Aadhaar tab on the top of main dashboard
3. Create a 4 digit Pin/Password(memorize this password, as it will be required to access profile)
4. Provide Valid Aadhaar & enter valid Captcha
5. Enter Valid OTP and submit
6. The profile should get registered
7. The registered tab would now display the registered Aadhaar Name
8. Tap on My Aadhaar tab on the bottom menu
9. Enter 4-digit Pin/Password
10. My Aadhaar Dashboard appears

Key Features of mAadhaar

1. Easy Access for Android and Apple Users
- Accessible on Play Store for Android and App Store for Apple users.

2. Track Aadhaar Authentication History
- Allows users to track their Aadhaar authentication history.

3. Biometric Lock/Unlock
- Provides the option to lock and unlock biometrics for enhanced security.

4. Download Aadhaar Card
- Users can download their Aadhaar card directly from the app.

5. Order PVC Aadhaar Card
- Facilitates ordering of a PVC Aadhaar card directly through the app for a nominal fee of Rs 50.

Review Aadhaar Update History
- Allows users to review their Aadhaar update history.

7. Update Address
- Enables users to update their Aadhaar-linked address seamlessly through the app.

No, you can use the mAadhaar app without one, but only for limited services like ordering a PVC card or verifying Aadhaar. To access all services and use mAadhaar as your digital identity, a registered mobile number is mandatory for OTP verification.

No, the facility to update demographic details such as Name, DoB, Mobile number are not mAadhaar app. Only address update via document facility is currently available.

mAadhaar app can be used anywhere anytime within India. mAadhaar is more than Aadhaar card in a wallet. On one hand the mAadhaar profile is accepted as a valid ID proof and on the other, resident can use the features in the app to share their eKYC or QR code with service providers who sought Aadhaar verification of their customers before providing Aadhaar services.