FAQs

Yes, an Operator can re-appear for the re-certification exam after a gap of minimum 15 days.

Yes, the certificate is valid for 3 years from the date of issue.

The passing certificate will be issued by Testing and Certification Agency (TCA), presently M/s NSEIT Ltd., engaged by UIDAI.

Exam centers are located across various states of India. The detailed information regarding the exam centers is available on the registration portal: https://uidai.nseitexams.com/UIDAI/LoginAction_input.action

Certification exam will be conducted in online mode at the specified exam center.

Yes, Registrar/EA can make Bulk Online Payment for Registration and Scheduling process of the candidates’ exam/re-exam.

Yes, candidate needs to pay a fee of Rs 235.41 (including GST) every time he/she appears for the re-exam.

1. The fee for certification exam is Rs. 470.82 (including GST)
2. The fee for re-exam is Rs. 235.41 (including GST).

The minimum passing mark in the certification exam is 65.

Different types of training programs available at UIDAI are: 

1. Master Trainers’ Training Programs.
2. Orientation/ Refresher Programs.
3. Mega Trainings and Certification Camps.

The Categories of Aadhaar Operators are mentioned below:

1.  Aadhaar enrolment and update Operator/ Supervisor.
2. Quality Check/ Quality Audit (QA/QC) Operator /Supervisor.
3. Manual de-duplication (MDD) Operator /Supervisor.
4. Grievance Redressal Operator (GRO).
5. Authentication Operator.
6. Customer Relationship Management (CRM) Executive

Training of Authentication Operators falls under Regulation 14 (f) of the Aadhaar (Authentication and Offline Verification) Regulations, 2021.

Following are the primary functions of Training Testing and Certification Division: 

• Conceptualizing and formulating Capacity Building Initiatives, for Aadhaar Operators, in order to strengthen Aadhaar Ecosystem.
• Conducting Certification and Re-certification Exams for Aadhaar Operators.

The new validity date will be 3 years from the date of expiry of the current certificate.

Operator should take the re-certification exam within 6 months of the expiry of validity of the current certificate.

Re-certification is required under below-mentioned circumstances:

1.  In case of validity extension: Re-certification along with re-training is required for extension of validity of certificate and is applicable for the Operators already working in the Aadhaar Ecosystem.
2.  In case of suspension: If any Operator is suspended for a particular duration, Re-certification along with re-training is required after completion of suspension period.