FAQs

An Aadhaar Number holder can avail all Aadhaar related online services in few clicks using MyAadhaar portal which are categorized on Homepage with relevant icons and FAQ sections.

mAadhaar is mobile based application for smartphones on Android or iOS, whereas myAadhaar is a login based portal where Aadhaar number holder can avail an array of Aadhaar based online services. 

You can download the Aadhaar app on your Android/iOS device from the Play Store/App Store.

For Android: https://play.google.com/store/apps/details?id=in.gov.uidai.pehchaan

For iOS: https://apps.apple.com/in/app/aadhaar/id6744029871

The ANH should have a smartphone (Android version 9.0 and above and iOS version 16.0 and above) with internet connectivity.

After downloading the app, the Aadhaar Number Holder (ANH): →Select Language→ Enters their Aadhaar number → Agrees to the Terms and Conditions and Privacy Policy → Chooses the SIM card → Performs Face Authentication → Gets registered on the app →  Sets a 6-digit PIN to secure access to the app.

Presently, the Aadhaar app offers various services like - Mobile Number Update, Address Update, Biometric lock/unlock, Selective Sharing of Aadhaar Verifiable Credential, check Authentication History, download e-Aadhaar, share Contact Card, Track my request, etc.

ANH is an individual who has been assigned a 12-digit Aadhaar number by UIDAI.

Yes, the Aadhaar app is available in 13 languages in total, English and 12 other Indian languages, including Hindi, Bengali, Tamil, Telugu, Kannada, Malayalam, Gujarati, Odia, Punjabi, Marathi, Urdu, and Assamese.

Scenario 1: If the Aadhaar Number Holder is registered on the Aadhaar app using the same mobile number that is registered with Aadhaar, ANH will be required to verify the new mobile number with OTP, perform Face Authentication, and pay the prescribed charges

 Scenario 2: If the Aadhaar Number Holder is registered on the Aadhaar app using a different mobile number from the one registered with Aadhaar, ANH will be required to verify both the old registered mobile number and the new mobile number with OTP, perform Face Authentication, and pay the prescribed charges

 Scenario 3: If the Aadhaar Number Holder does not have access to the old registered mobile number or has not registered a mobile number earlier, ANH must visit the nearest Aadhaar Seva Kendra or an authorised Aadhaar enrolment and update centre to update or register their mobile number.

No, the user needs to visit the nearest Aadhaar Seva Kendra or Aadhaar enrolment and update centre for first time registering mobile number.

Scenario 1: If the Aadhaar Number Holder is registered on the Aadhaar app using the same mobile number:

To update your address in Aadhaar using documents: Open the Aadhaar App, login with your 6-digit PIN, go to Services → Address Update → upload your document (JPG/PNG/PDF), fill in the new address, verify the preview in English and local language, then complete Face Authentication and pay ₹75. Download the acknowledgement slip with your SRN number to track your request.

Scenario 2: If the Aadhaar Number Holder is registered on the Aadhaar app using a different mobile number from the one registered with Aadhaar:

Open the Aadhaar App, login with your 6-digit PIN, go to Services → Address Update → verify with OTP→ upload your document (JPG/PNG/PDF), fill in the new address, verify the preview in English and local language, then complete Face Authentication and pay ₹75. Download the acknowledgement slip with your SRN number to track your request.

Scenario 1: If the Aadhaar Number Holder is registered on the Aadhaar app using the same mobile number:

To update your address using HoF (Head of Family) method: Open Aadhaar App, login with 6-digit PIN, go to Services → Address Update → enter the family member's Aadhaar number, select your relation, complete Face Authentication and pay ₹75. The request goes to your family member (HoF), who must approve it from their Aadhaar App via Services → Family Member Request → enter SRN → Approve.

Scenario 2: If the Aadhaar Number Holder is registered on the Aadhaar app using a different mobile number from the one registered with Aadhaar:

To update your address using HoF (Head of Family) method: Open Aadhaar App, login with 6-digit PIN, go to Services → Address Update → Verify with OTP→ enter the family member's Aadhaar number, select your relation, complete Face Authentication and pay ₹75. The request goes to your family member (HoF), who must approve it from their Aadhaar App via Services → Family Member Request → enter SRN → Approve.

Yes, currently you can update only your mobile number and address directly through the app, without visiting an Aadhaar Seva Kendra.

Open Aadhaar App, login with your 6-digit PIN, then go to Services → Share Contact and show the QR code to the receiver. The receiver can scan it with any mobile camera to instantly save your name and mobile number in their contacts.

Currently, these updates are not available through the Aadhaar app. For these updates, ANH may visit the nearest Aadhaar Seva Kendra or Aadhaar update and enrolment centre. In the future, these services may be made available in the Aadhaar App in phased manner.

No, the biometric details (Photo, Fingerprints, and Iris) can only be updated by visiting an Aadhaar Seva Kendra or the Aadhaar enrolment and update centre.

The Aadhaar app is an official application developed and managed by UIDAI. The app allows an Aadhaar Number Holder (ANH) to securely share their Aadhaar data with an Offline Verification Seeking Entity (OVSE), as per their consent and choice.