FAQs

Aadhaar update requests to be supported by valid/proper documents. In case the a valid document in the name of the applicant is not submitted along with the request, the same shall be rejected. Ensure to follow the below, before you submit a new update request.

1. The document should be a Valid document, as per document list List of Supporting Document
2. Document is in the name of the Aadhaar number holder for whom update request is submitted.
3. Address details entered should match the address with the address mentioned in the document.
4. Image uploaded should be clear and colored scan of original document.

Through this online portal, you can perform only Address and Document update.
For any other update, kindly visit the nearest Aadhaar Seva Kendra.

No, the charges for Aadhaar Services are same across all the Aadhaar centres in the country including Aadhaar Seva Kendras .
For charges please refer : Aadhaar Enrolment & Update Charges

Yes, you can reschedule the appointment before 24 hours by logging into the appointment portal with the same mobile number/ email ID (as given earlier).

Aadhaar Seva Kendras provides all type of Aadhaar services such as
1. New Enrolment for all age group.
2. Update of any demographic Information (Name, Address, Gender, Date of Birth, Mobile number and Email Id).
3. Update of biometric information (Photo, Fingerprints and Iris Scans) .
4. Mandatory Biometric Update of children (attaining the age of 5 and 15 years).
5.Document update (POI and POA) .
6.Find & Print Aadhaar.

Aadhaar Seva Kendras are open all 7 days of the week excluding national/regional holidays. Normally it functions from 9:30 AM to 5:30 PM (IST).
Aadhaar Enrolment Centres other than UIDAI ASKs follow timings as defined by their respective registrars. Individuals seeking enrolment/ Aadhaar number holders may contact their nearby Aadhaar Enrolment Centre for more information.

‘Aadhaar Seva Kendra’ or ASK is a single-stop destination for all Aadhaar services for the individuals. ASK offer dedicated Aadhaar enrolment and update services to individuals in a state-of-the-art environment. The Aadhaar Seva Kendra offers a comfortable air-conditioned environment to individuals. All ASK are wheelchair friendly and have special provisions to service the elderly and specially abled. More info on ASKs is available here: uidai.gov.in website.

A consolidated list of all functional ASKs is available at: Aadhaar Seva Kendra List
These ASKs are available in addition to Aadhaar Enrolment Centres already run by Banks, Post Offices, CSC, BSNL and State Governments.

Aadhaar has an inclusive approach and its enrolment/ update processes are accessible to all including persons with disabilities. The Regulation 6 of Aadhaar (Enrolment and update) Regulations, 2016 provides for enrolment of individuals seeking to enrol with biometric exceptions, which inter-alia lays down that:

1. For Individuals seeking enrolment who are unable to provide fingerprints, owing to reasons such as injury, deformities, amputation of the fingers/ hands or any other relevant reason, only Iris scans of such individuals will be collected.
2. For Individuals seeking enrolment who are unable to provide any biometric information contemplated by these regulations, the Authority shall provide for handling of such exceptions in the enrolment and update software, and such enrolment shall be carried out as per the procedure as may be specified by the Authority for this purpose.
Too may also refer Biometric Exception Enrolment Guidelines available at the following link -
https://uidai.gov.in/images/Biometric_exception_guidelines_01-08-2014.pdf

 Aadhaar Enrolment & Update Charges

You can check the status of Aadhaar generation from https://myaadhaar.uidai.gov.in/CheckAadhaarStatus by entering enrolment number (Enrolment ID), date and time given on the acknowledgement slip.

• If status is displayed as “Your Aadhaar has been generated”:
• You can view and download the electronic copy of Aadhaar i.e. e-Aadhaar from https://myaadhaar.uidai.gov.in/genricDownloadAadhaar This requires mobile OTP authentication received on mobile number and can be availed of only if mobile number is provided at the time of enrolment. This service is free of charge.
• You may also order Aadhaar PVC card from https://myaadhaar.uidai.gov.in/genricPVC by providing Aadhaar number or Enrolment ID along with date and timestamp. This service can be availed of even if your mobile number is not linked with your Aadhaar. In such case, you can order PVC card by providing any mobile number to receive OTP for verification. The PVC card will be dispatched to the address which was provided at the time of enrolment. This service is chargeable at Rs. 50/- per Aadhaar PVC card.
• Aadhaar number can be retrieved and downloaded by visiting any Aadhaar Enrolment Centre in person through “Print Aadhaar” option by providing Enrolment ID and authenticate yourself by (finger print or iris). This service is chargeable at Rs. 30/- per print.
• The Aadhaar letter shall also be delivered on the address provided at the time of enrolment. 

• If status displayed is “This enrolment is under process. Please check again after a few days.”, please contact UIDAI Helpline number 1947 (Toll Free).

Option 1:      Aadhaar number can be retrieved and downloaded by visiting an Aadhaar Enrolment Centre in person through “Print Aadhaar” option by providing Enrolment ID and authenticate yourself by (finger print or iris). This service is chargeable at Rs. 30/- per print.

Option 2:      You may also order Aadhaar PVC card from https://myaadhaar.uidai.gov.in/genricPVC by providing Aadhaar number or Enrolment ID along with date and timestamp. This service can be availed even if your mobile number is not linked with your Aadhaar.  In such case you can order PVC card by providing any mobile number to receive OTP for verification. The PVC card will be dispatched to the address which was provided at the time of enrolment. This service is chargeable at Rs. 50/- per Aadhaar PVC card.

Option 3:      Call UIDAI Helpline number 1947 (Toll Free).

• After selecting Language option, Key-in option 1 (request status) followed by option 2 (request of Aadhaar enrolment status).
• Enter the Enrolment ID number available with you.
• Enter DOB (DD:MM:YYYY) and after that enter the area Pin code
• If match is found IVRS shall communicate the Aadhaar number.

Option 1:      Please Visit an Aadhaar Enrolment Centre in person and inform the operator that you want to avail ‘Print Aadhaar` service. Provide the following mandatory information: Name, gender and district or Pincode as provided by you at the time of enrolment. If needed, additional available demographic details such as year of birth, C/O, State etc. may also be asked for narrowing down the search. After biometric authentication (fingerprint or iris), if a match is found, the operator will provide printout of the Aadhaar. This service is chargeable at Rs. 30/- per print.

Option 2:      Call UIDAI Helpline number 1947 (Toll Free). After selecting Language option, Key-in option 9 (talk to call centre representative).

• Provide Demographics details (Name, Address, Pincode, DOB etc.) to the representative.
• If match is found, Enrolment ID will be provided on call by the representative.
• Once Enrolment ID is obtained.
• Call UIDAI Helpline number 1947 (Toll free) again. After selecting Language option, Key-in option 1 (request status) followed by option 2 (request of Aadhaar enrolment status).
• Enter the EID number provided to you by the call centre representative.
• Enter DOB (DD:MM:YYYY) and after that enter the area Pin code
• If match is found IVRS shall communicate the Aadhaar number.

In case there is no record of enrolment number (Enrolment ID), Acknowledgement copy, mobile number or demographic details like exact name spelling, Pincode, etc, you may contact UIDAI Regional Office Guwahati by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by call at 0361-2221819.

No change is required as of now. You may keep using the Aadhaar till any further intimation in this regard by UIDAI through website or any other modes.

You may keep using the Aadhaar till any further intimation in this regard by UIDAI through website or any other modes.

All resident foreign nationals (Indian VISA/LTV holder, OCI card holder and citizen of Nepal/Bhutan) who resided in India for 182 days or more in 12 months immediately preceding enrolment application date are eligible for Aadhaar enrolment as resident foreigner.

Yes, resident foreign nationals who resided in India for 182 days or more in 12 months immediately preceding enrolment application date are eligible for Aadhaar enrolment by visiting Aadhaar Seva Kendra and submitting demographic details (supported by valid documents) and biometrics details. 

 Resident Foreign National to apply on form no. 7 or form no. 8 for enrolment. 

Documents required for enrolment as a foreigner having valid Indian VISA given below:

POI: Valid VISA, along with valid foreign passport issued, to foreign nationals.

POA: Valid Registration Certificate or Residential permit issued by Foreigners Regional Registration Office (FRRO) /Foreigners Registration Office (FRO) to the foreign national

OR

Any document having Indian address from list of valid supporting document.

For detail list of valid documents please visit: List of Supporting Documents

Aadhaar issued to Resident Foreign National shall have validity period mentioned on it as under:
1. In case of Indian VISA including LTV holder as validity of VISA.
2. In case of OCI card holder and Nationals of Nepal and Bhutan validity 10 years from the date of enrolment.