Enrolment & Update

As per UIDAI’s Testing and Certification Policy "The candidates must schedule their test within 6 months of depositing the fee, failing which, their fee shall be forfeited and they shall not be allowed to appear for the test against that fee.

Yes. The EA/Registrar should contact Training Testing and Certification Division UIDAI HQ for registering for bulk services.

You can contact NSEiT Helpdesk on Toll free No.: 022-42706500 or send email to:This email address is being protected from spambots. You need JavaScript enabled to view it.

It will an Internet based testing in proctored environment at the specified test centers.

Test Centers are available across various states of India. Detailed information regarding the test centers is available on the NSEIT Ltd portal http://uidai.nseitexams.com

The candidate can take unlimited number of attempts before he passes the certification exam.

Yes. Every time the retest is taken, fee of Rs 235.41 (including GST per Retest would be applicable.

Yes. Every time the candidate has to clear the complete exam including all the modules.

In case the candidate certified for Operator/CELC Operator role wants to become Supervisor, candidate can take certification exam for Enrolment Operator/Supervisor again.

No! Aadhaar numbers of all the Blacklisted Operators/Supervisors are blocked. In case the candidate gets recertified, his/her Certificate will be rejected by UIDAI.

The Certificate will be given by NSEIT Ltd.

The test familiarization module or MOCK Exam is available on the NSEIT Ltd portal: https://uidai.nseitexams.com after successful registration and fee payment

You can contact UIDAI Technical Helpdesk on 080-23099400 or send email to This email address is being protected from spambots. You need JavaScript enabled to view it.

You can contact Aadhaar Enrolment Agencies near your location for getting engaged as Enrolment Staff with them

Yes, the Certificate is valid for 5 years from the date of issue.

No, there is no refund of the Test/Retest fee.

a) Candidate must have his/her mobile number registered in Aadhaar.

b) Candidate must not be blacklisted.

c) Candidate must be 18 Years in Age

d) Candidate must download Offline Aadhaar Information –XML File from https://resident.uidai.gov.in/offlineaadhaar 

e) Candidate must download e-Aadhaar containing VID from https://eaadhaar.uidai.gov.in/ 

f) Candidate must read Test Structure, Leaner Guide and Test Structure available on https://uidai.gov.in/aadhaar-eco-system/training-testing-certification-ecosystem.html 

g) Candidate must be qualified for the Test

Candidate must read the instruction provided on https://uidai.nseitexams.com/UIDAI/LoginAction_showHowToApply.action 

A consolidated list of all functional ASKs is available at: List of Aadhaar Seva Kendra. These ASKs are available in addition to Aadhaar Enrolment Centres already run by Banks, Post Offices, CSC, BSNL and State Governments.

‘Aadhaar Seva Kendra’ or ASK is a single-stop destination for all Aadhaar services for the residents. ASK offer dedicated Aadhaar enrolment and update services to residents in a state-of-the-art environment. The Aadhaar Seva Kendra offers a comfortable air-conditioned environment to residents. All ASK are wheelchair friendly and have special provisions to service the elderly and speciallyabled. More info on ASKs is available here: uidai.gov.in website.

Aadhaar Seva Kendras are open all 7 days of the week excluding holidays from 9:30 AM to 5:30 PM (IST). Aadhaar Centres other than UIDAI ASKs follow timings as defined by their respective registrars. Residents may contact their nearby Aadhaar Centre for more information.

Yes, Residents can visit any convenient Aadhaar Seva Kendras for the following services: 1. Aadhaar Enrolment 2. Update of any demographic Information in their Aadhaar (Name, Address, Gender, Date of Birth, Mobile number and Email Id) 3. Update of biometric data in their Aadhaar (Photo, Fingerprints and Iris Scans) 4. Mandatory Biometric Update of children (attaining the age of 5 and 15 years) 5. Download & Print Aadhaar These services are available for any resident of India and NRIs at any Aadhaar Seva Kendra across the country.

Yes, you can reschedule the appointment by logging into the appointment portal with the same mobile number/ email ID (as given earlier).

No, the charges for Aadhaar Services are the same across all Aadhaar Seva Kendras in the country? These are: Sr.No. Service Cost 1. Aadhaar Enrolment - FREE 2. Mandatory Biometric Update - FREE 3. Demographic Update (Any type) - Rs. 50/- (Inclusive of GST) 4. Biometric Update - Rs. 100/- (Inclusive of GST) 5. Aadhaar download and colour print-out on A4 sheet - Rs.30/- per Aadhaar (Inclusive of GST) Residents may note that there are no extra charges for the Aadhaar Enrolment/ Correction/ Update Form. Update of more than one field on a single instance is considered as one update. These charges are inclusive of any applicable taxes. The residents can make online payment at the time of booking an online appointment from the UIDAI website or at the ‘Cash Counter’ available at the ASK.

Yes, in case your mobile number is registered with Aadhaar, you can find your Enrolment ID (EID) or Aadhaar (UID) by clicking on the “Retrieve Lost or Forgotten UID/EID” under 'Get Aadhaar' section of tab 'My Aadhaar' on Retrieve EID/UID. website or Retrieve EID/UID.). Select EID/UID you want to retrieve and then enter your name and mobile number or email id (as registered with Aadhaar). You will receive your EID/ Aadhaar number delivered on your mobile number or email id. In case your mobile number is not registered with Aadhaar, you can call helpline 1947 (Toll free) with your details to assist further.

The residents who have lost their EID, can know the EID by calling 1947 (Toll-free). CRM operator shall collect the basic demographic data and if demographic information provided by the resident matches in the records, the operator provides the EID to the resident.  After EID is communicated, the resident is advised to call 1947 again and get the Aadhaar through IVRS by providing EID. However, if the resident does not provide proper & correct demographic information, he/she may not get the desired information related to EID. If mobile number is linked with Aadhaar, using EID the resident can check status/download e-Aadhaar from the portal. Also resident can visit the nearest Aadhaar center and get a copy of the e-Aadhaar by using the Print Aadhaar service by providing their EID and mobile number.

Yes, one has to pay a fee of Rs.50/ - for every new request.

On cancellation of request by the resident, the amount paid will be refunded to the account within 21 days from which payment was made.

You can update your Name (minor corrections), Address, DoB and Gender through the online demographics update service with the following restrictions. 1. Name: Twice in Lifetime (minor corrections can only be done) 2. Gender: Once in Lifetime 3. Date of Birth: Once in Lifetime subject to the condition that present status of the DOB is declared /approximate. Cases exceeding above limits shall be considered as an exception case, as explained under FAQs# 29/79/80/81

Following minor changes can be carried out in Name through the online portal: 1. Spelling corrections (example: Roy to Ray) 2. Sequence change (example: Sishir Suman Mishra to Suman Sishir Mishra) 3. Inclusion of space between name parts (example: BipinchandraVerma to Bipin Chandra Verma) 4. Short-form to full form (example: UP Singh to Umesh Prasad Singh) 5. Change of surname after marriage (example: Neha Sharma to Neha Verma) For all other changes, please visit the nearest Aadhaar Enrolment Centre.

There is no provision to refund the fee paid after processing the request, whether it is accepted or rejected.

The document uploaded for online update should be: 1 -A Valid document as per LIST OF ACCEPTABLE SUPPORTING DOCUMENTS FOR VERIFICATION available at UIDAI website (Supporting Documents List. ) 2- In the name of the resident. 3- A clear and colored scan of the original document in case of the image upload, Please check & confirm the above points before you create a new update request.

Yes, for using the online demographic update service, your mobile number must be registered with Aadhaar. In case the mobile number is not registered with Aadhaar, you may visit the nearest Aadhaar Seva Kendra/ Aadhaar Enrolment & Update Centre for the requested update.

The online update fee of ₹ 50/- (Rupees Fifty only) is non-refundable.

Normally, 90% of online update request are completed within 30 days. However, UIDAI gives most priority to the request from the residents and your request can be completed within few days as well. You can check the status of the request by visiting myaadhaar.uidai.gov.in, as explained under FAQ 2.

Yes, you can cancel the update request from the myAadhaar dashboard if cancel button is visible with the request. If the request is under processing request cannot be cancelled.

Yes. You can get your DOB update/correct through exception handling. For the same you have to raise an update request through the nearest Aadhaar Enrolment Center and approach UIDAI RO through email/letter for considering the request under exception handling mechanism.After due diligence by Authorized officials the request shall be approved/rejected.

Father/Husband name can be added to address by using C/o (Care of) field in the update request. Relationship details are a part of the address field in Aadhaar. This has been standardized to C/o (Care of). Filling this is optional.

You will be required to upload a colour scan of the original document as follows: 1. For Name: Scanned copy of Proof of Identity (PoI). 2. For Date of Birth: Scanned copy of Proof of Date of Birth (PoB). 3. For Address: Scanned copy of Proof of Address (PoA). PoI, PoA, PoB document should be as per the Valid Documents List, in the name of the applicant.

You can know the status of your online update request as follows: 1. Login into myAadhaar Portal with concerned Aadhaar details and you can see progress status bar available at the bottom of the page. 2. You can also check update on UIDAI website under MyAadhaar by selecting option'Check Aadhaar Update Status'. Link : CheckAadhaarStatus.

UIDAI LIST OF ACCEPTABLE SUPPORTING DOCUMENTS FOR VERIFICATION available at UIDAI website (Supporting Documents List.)

You can update your Name (minor corrections) through the online demographics update service with the following restrictions. Name update: Allowed Twice in Lifetime (minor corrections included) Cases exceeding above limit shall be considered as an exception case. In such cases, resident can put an update request at Aadhaar Centre and then approach the concerned Regional Office of UIDAI for approval of the update under exception. After due diligence by Authorized officials the request shall be approved/rejected. Details of UIDAI Regional Offices available here: Details of UIDAI Regional Offices.

If status of the request is shown as Failed Payment, it means payment is pending at your end. Please click on the Resume option and make the payment. Note: You can review your request by using the back button to make changes if any or just click 'Make Payment' to process the payment.