Enrolment & Update

You can contact UIDAI Technical Helpdesk on 080-23099400 or send email to This email address is being protected from spambots. You need JavaScript enabled to view it.

You can contact Aadhaar Enrolment Agencies near your location for getting engaged as Enrolment Staff with them

Yes, the Certificate is valid for 5 years from the date of issue.

No, there is no refund of the Test/Retest fee.

a) Candidate must have his/her mobile number registered in Aadhaar.

b) Candidate must not be blacklisted.

c) Candidate must be 18 Years in Age

d) Candidate must download Offline Aadhaar Information –XML File from https://resident.uidai.gov.in/offlineaadhaar 

e) Candidate must download e-Aadhaar containing VID from https://eaadhaar.uidai.gov.in/ 

f) Candidate must read Test Structure, Leaner Guide and Test Structure available on https://uidai.gov.in/aadhaar-eco-system/training-testing-certification-ecosystem.html 

g) Candidate must be qualified for the Test

Candidate must read the instruction provided on https://uidai.nseitexams.com/UIDAI/LoginAction_showHowToApply.action 

YES. You can update the date of birth in your Aadhaar with a valid Date of Birth (DoB) Proof (refer: https://uidai.gov.in/images/commdoc/valid_documents_list.pdf) having your name.

You can update the Date of Birth (DoB) in your Aadhaar only once. In case you have a genuine need to update the DoB again, you have to follow an exception process as given below:

1. Visit any Aadhaar Kendra with a valid Date of Birth (DoB) Proof in your name as per this list: https://uidai.gov.in/images/commdoc/valid_documents_list.pdf
2. If this request gets rejected, call 1947 or write to This email address is being protected from spambots. You need JavaScript enabled to view it. and request for ‘exception update’ by sharing your latest Update Request Number and contact details.

If you are updating your Date of Birth for the first time, you may check the reason for rejection of your request by calling 1947 and take corrective action accordingly.

Please follow the steps applicable to your case:

1. If you have updated your Date of Birth (DoB) prior to 14.10.2019 & it was your first DoB update and it got rejected with reject reasons like ‘Date of Birth gap more than allowed limit’ or ‘Date of Birth already verified’, then, you may update your DoB again by visiting an Aadhaar Kendra. Pls ensure that you submit a valid document (refer: https://uidai.gov.in/images/commdoc/valid_documents_list.pdf) having your name and correct DoB.
2. If your Date of Birth request was submitted after 14.10.2019 and it was your first DoB update, then you may check the reason for rejection of your request by calling 1947 and take corrective action accordingly.
3. If this was the second update in your Date of Birth, then call 1947 or write to This email address is being protected from spambots. You need JavaScript enabled to view it. and request for ‘exception update’ by sharing your latest Update Request Number and contact details.

‘Aadhaar Seva Kendra’ or ASK is a single stop destination for all Aadhaar services for the residents. Managed directly by UIDAI, the ASK offer dedicated Aadhaar enrolment and update services to residents in a state-of-the-art environment. 

The Aadhaar Seva Kendra offer a comfortable air conditioned environment to residents. All ASK are wheel-chair friendly and have special provisions to service the elderly or specially-abled. More info on ASK available here: https://uidai.gov.in/ecosystem/enrolment-ecosystem/aadhaar-seva-kendra.html 

In the first phase of the Aadhaar Seva Kendra project, UIDAI plans to set up 114 Aadhaar Seva Kendra across 53 cities in India. These include dedicated centres in all metro cities, all state capitals and Union Territories. A consolidated list of all functional ASK is available at: https://uidai.gov.in/ecosystem/enrolment-ecosystem/aadhaar-seva-kendra.html 

The ASK will run along with over 35,000 Aadhaar Kendra already being run by banks, post offices, BSNL and state governments. 

Aadhaar Seva Kendras are open all 7 days of the week from 9:30 a.m. to 5:30 p.m. (IST). Other registrar-run Aadhaar Kendra follow timings as defined by their respective registrars. Residents may contact their nearby Aadhaar Kendra for more info.

Residents can visit any convenient Aadhaar Seva Kendra for the following services:

• Aadhaar Enrolment
• Update of any Demographic Information in their Aadhaar - Name, Address, Gender, Date of Birth, Mobile number or Email Id
• Update of Biometric data in their Aadhaar – Photo, Fingerprints and Iris Scans
• Mandatory Biometric update of children (attaining the age of 5 and 15 years)
• Download & Print Aadhaar 

These services are available for any resident of India and NRIs at any Aadhaar Seva Kendra across the country. 

Aadhaar services are also available at over 35,000 banks, post offices, BSNL centre and state government offices. These centres offer Aadhaar enrolment and update services to residents along with their usual customer services. These are also Aadhaar Seva Kendra in the service sense.  

The Aadhaar Kendra can handle up to 50-100 service requests per day. However, the UIDAI-run Aadhaar Seva Kendras have 4/8/16 operator stations with the capacity to handle up to 250/500/1000 service requests per day.  The ASK have a comfortable AC environment and follow Automated Token Management system and Online Appointment system for effective queue management.

The ASK follow an online Appointment Management System (AMS) for residents who choose to book their appointment prior to visiting the ASK and an automated Token Management System (TMS) for the walk-in residents at the ASK. The last token for the day is given at 5:30 pm everyday 

The below image gives a 6 step process of how any resident can update their details in their Aadhaar:

A detailed process video of the services at ASK is available here: https://youtu.be/TjQjys5HPsU . The process is same for Aadhaar enrolment too. 

Each Aadhaar Seva Kendra has an Operations Manager and a Centre Manager. In case, any resident has any grievance, they can contact either of these. Further, residents can also reach UIDAI Help Centre at 1947 or email to This email address is being protected from spambots. You need JavaScript enabled to view it.  

NO. The charges for Aadhaar Services are same across all Aadhaar Seva Kendra and Aadhaar Kendra in the country. These are:

Residents may note that there are no charges for the Aadhaar Enrolment/ Correction/ Update Form. Update of more than one field on single instance is considered as one update. These charges are inclusive of any applicable taxes. The residents can make the payment at ‘Cash Counter’ available at the ASK or make online payment (to be launched soon) at the time of booking online appointment from UIDAI website

Yes. UIDAI offers online facility to book appointment for Aadhaar enrolment or update to all residents from:

• mAadhaar App
• UIDAI website: https://appointments.uidai.gov.in/bookappointment.aspx 

The resident can use the online appointment service to book appointment for themselves or a family member or friend. This is a FREE service. Additionally, resident can choose to make online payment (to be launched soon) for Aadhaar update at the time of booking appointment.

Watch the video tutorial: https://youtu.be/8ZurY3nrv7U

Yes. Login to the appointment portal with the same mobile number/ email ID (as given earlier) and select the previous appointment to reschedule. 

• You can download your Aadhaar yourself. You need to have Aadhaar registered mobile number for this. 
• If you don’t have your Aadhaar registered mobile number or do not want use this online service, you can use the Aadhaar download and coloured print service available at Aadhaar Seva Kendra at a charge of Rs. 30. Physical presence of the Aadhaar holder is required for biometric authentication.
• You can also order a printed copy of Aadhaar Letter from our website.

Yes. You may visit any UIDAI-run Aadhaar Seva Kendra to download your Aadhaar and get a printout. This service is available at UIDAI-run ASK only. This will be extended to other Aadhaar Kendra in Banks, Post Offices, BSNL Centres or State Government offices later.

You can also follow the below steps to get back your Aadhaar without having to go anywhere:

• Call our helpline 1947 to retrieve your Enrolment ID
• The reprinted Aadhaar is delivered to your registered address within 15 days 

No. The second time update of Date of Birth or Gender or third time update of Name of the resident comes under ‘exception update’. These require due diligence by the authorized officials. You need to contact the Aadhaar regional office that handles your state/ region. Details available here:

https://uidai.gov.in/contact-support/contact-directory/regional-offices.html