How can I know the status of Aadhaar generation against NRC Biometric Enrolment (NRC-BME) and how will I get my Aadhaar number?keyboard_arrow_down
You can check the status of Aadhaar generation from https://myaadhaar.uidai.gov.in/CheckAadhaarStatus by entering enrolment number (Enrolment ID), date and time given on the acknowledgement slip.
- If status is displayed as “Your Aadhaar has been generated”:
- You can view and download the electronic copy of Aadhaar i.e. e-Aadhaar from https://myaadhaar.uidai.gov.in/genricDownloadAadhaar This requires mobile OTP authentication received on mobile number and can be availed of only if mobile number is provided at the time of enrolment. This service is free of charge.
- You may also order Aadhaar PVC card from https://myaadhaar.uidai.gov.in/genricPVC by providing Aadhaar number or Enrolment ID along with date and timestamp. This service can be availed of even if your mobile number is not linked with your Aadhaar. In such case, you can order PVC card by providing any mobile number to receive OTP for verification. The PVC card will be dispatched to the address which was provided at the time of enrolment. This service is chargeable at Rs. 50/- per Aadhaar PVC card.
- Aadhaar number can be retrieved and downloaded by visiting any Aadhaar Enrolment Centre in person through “Print Aadhaar” option by providing Enrolment ID and authenticate yourself by (finger print or iris). This service is chargeable at Rs. 30/- per print.
- The Aadhaar letter shall also be delivered on the address provided at the time of enrolment.
- If status displayed is “This enrolment is under process. Please check again after a few days.”, please contact UIDAI Helpline number 1947 (Toll Free).
I had not provided my mobile number at the time of enrolment or the mobile number provided earlier is no longer in use. How can I find my Aadhaar number?keyboard_arrow_down
Option 1: Aadhaar number can be retrieved and downloaded by visiting an Aadhaar Enrolment Centre in person through “Print Aadhaar” option by providing Enrolment ID and authenticate yourself by (finger print or iris). This service is chargeable at Rs. 30/- per print.
Option 2: You may also order Aadhaar PVC card from https://myaadhaar.uidai.gov.in/genricPVC by providing Aadhaar number or Enrolment ID along with date and timestamp. This service can be availed even if your mobile number is not linked with your Aadhaar. In such case you can order PVC card by providing any mobile number to receive OTP for verification. The PVC card will be dispatched to the address which was provided at the time of enrolment. This service is chargeable at Rs. 50/- per Aadhaar PVC card.
Option 3: Call UIDAI Helpline number 1947 (Toll Free).
- After selecting Language option, Key-in option 1 (request status) followed by option 2 (request of Aadhaar enrolment status).
- Enter the Enrolment ID number available with you.
- Enter DOB (DD:MM:YYYY) and after that enter the area Pin code
- If match is found IVRS shall communicate the Aadhaar number.
I have lost the Acknowledgement copy of NRC Biometric Enrolment (NRC-BME). I had not provided my mobile number at the time of enrolment or the mobile number provided earlier is no longer in use. How can I find my Aadhaar number?keyboard_arrow_down
Option 1: Please Visit an Aadhaar Enrolment Centre in person and inform the operator that you want to avail ‘Print Aadhaar` service. Provide the following mandatory information: Name, gender and district or Pincode as provided by you at the time of enrolment. If needed, additional available demographic details such as year of birth, C/O, State etc. may also be asked for narrowing down the search. After biometric authentication (fingerprint or iris), if a match is found, the operator will provide printout of the Aadhaar. This service is chargeable at Rs. 30/- per print.
Option 2: Call UIDAI Helpline number 1947 (Toll Free). After selecting Language option, Key-in option 9 (talk to call centre representative).
- Provide Demographics details (Name, Address, Pincode, DOB etc.) to the representative.
- If match is found, Enrolment ID will be provided on call by the representative.
- Once Enrolment ID is obtained.
- Call UIDAI Helpline number 1947 (Toll free) again. After selecting Language option, Key-in option 1 (request status) followed by option 2 (request of Aadhaar enrolment status).
- Enter the EID number provided to you by the call centre representative.
- Enter DOB (DD:MM:YYYY) and after that enter the area Pin code
- If match is found IVRS shall communicate the Aadhaar number.
I have lost the Acknowledgement copy of NRC Biometric Enrolment (NRC-BME), also I do not remember exact name spelling, mobile number, Pincode, address, etc. given at the time of enrolment?keyboard_arrow_down
In case there is no record of enrolment number (Enrolment ID), Acknowledgement copy, mobile number or demographic details like exact name spelling, Pincode, etc, you may contact UIDAI Regional Office Guwahati by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by call at 0361-2221819.
I am Indian having Aadhaar, now residing outside India and have obtained foreign citizenship. Do I need to convert my Aadhaar as resident foreign national. And what is the process for the same?keyboard_arrow_down
No change is required as of now. You may keep using the Aadhaar till any further intimation in this regard by UIDAI through website or any other modes.
I am resident foreign national possessing Aadhaar as resident Indian without validity, what is the process to convert the same as foreign national?keyboard_arrow_down
You may keep using the Aadhaar till any further intimation in this regard by UIDAI through website or any other modes.
Who all are eligible for Aadhaar enrolment as resident foreigner?keyboard_arrow_down
All resident foreign nationals (Indian VISA/LTV holder, OCI card holder and citizen of Nepal/Bhutan) who resided in India for 182 days or more in 12 months immediately preceding enrolment application date are eligible for Aadhaar enrolment as resident foreigner.
I am Foreign National residing in India; am I eligible for Aadhaar enrolment and which form I have to use for enrolment?keyboard_arrow_down
Yes, resident foreign nationals who resided in India for 182 days or more in 12 months immediately preceding enrolment application date are eligible for Aadhaar enrolment by visiting Aadhaar Seva Kendra and submitting demographic details (supported by valid documents) and biometrics details.
Resident Foreign National to apply on form no. 7 or form no. 8 for enrolment.
What supporting documents are required for enrolment as a foreigner having valid Indian VISA?keyboard_arrow_down
Documents required for enrolment as a foreigner having valid Indian VISA given below:
POI: Valid VISA, along with valid foreign passport issued, to foreign nationals.
POA: Valid Registration Certificate or Residential permit issued by Foreigners Regional Registration Office (FRRO) /Foreigners Registration Office (FRO) to the foreign national
OR
Any document having Indian address from list of valid supporting document.
For detail list of valid documents please visit: List of Supporting Documents
What is the difference in resident foreign nationals Aadhaar?keyboard_arrow_down
Aadhaar issued to Resident Foreign National shall have validity period mentioned on it as under:
1. In case of Indian VISA including LTV holder as validity of VISA.
2. In case of OCI card holder and Nationals of Nepal and Bhutan validity 10 years from the date of enrolment.
Whether email is mandatory for a resident foreigner to enroll for Aadhaar ?keyboard_arrow_down
Yes, email is mandatory for enrolment, which shall be validated through OTP during enrolment.
I am a citizen of Nepal/Bhutan do I need to enroll as Foreign Nationals for getting Aadhaar?keyboard_arrow_down
Yes, citizens of Nepal/Bhutan can enroll as Resident Foreign National for Aadhaar.
What supporting documents are required for enrolment as a citizen of Nepal/Bhutan ?keyboard_arrow_down
Documents required:
POI: Passport of Nepal/Bhutan for nationals of Nepal/Bhutan. In case passport is not available, any two of the following documents having the same address may be submitted:
(a) Nepalese/ Bhutanese Citizenship Certificate.
(b) Valid Voter Identity Card issued by the Election
Commission of Nepal/ Bhutan.
(c) Limited validity Photo Identity Certificate issued by Nepalese Mission/ Royal Bhutanese Mission in India.
POA: Any document having Indian address from list of valid supporting document.
For detail list of valid documents please visit: List of Supporting Documents
I am a Overseas Citizen of India (OCI) card holder do I need to enroll as Foreign Nationals for getting Aadhaar?keyboard_arrow_down
Yes, OCI card holders can enroll as Resident Foreign National for Aadhaar.
What supporting documents are required for enrolment of OCI card holder ?keyboard_arrow_down
Documents required:
POI: Valid OCI card, along with valid foreign passport.
POA: Any document having Indian address from list of valid supporting document.
For detail list of valid documents please visit: List of Supporting Documents
I am a Long-Term Visa (LTV) holder from the country Afghanistan or Bangladesh or Pakistan do I need to enroll as Foreign Nationals for getting Aadhaar?keyboard_arrow_down
Yes, LTV holders can enroll as Resident Foreign National for Aadhaar.
What supporting documents are required for enrolment of LTV holder ?keyboard_arrow_down
Documents required
For POI: Valid Long-Term Visa (LTV) document, along with foreign passport (valid or expired), of the country of origin, issued to nationals of Afghanistan, Bangladesh and Pakistan.
For POA: Valid Long-Term Visa (LTV) document OR
Any document having Indian address from list of valid supporting document.
For detail list of valid documents please visit: List of Supporting Documents
After enrolment for Aadhaar I got acknowledgement slip containing SID number is it valid?keyboard_arrow_down
Communication/acknowledgement slip received with SID number is valid.
SID number starts with letter ‘S’ and followed by 27 digits.
I enrolled for Aadhaar as a foreign national, from where do I get the status against the SID?keyboard_arrow_down
To get status of your enrolment please send mail to This email address is being protected from spambots. You need JavaScript enabled to view it.
When Mandatory Biometric Update is to be conducted?keyboard_arrow_down
1. When child attains an age of 5 years all biometric (Photo, Finger Prints and both Iris) data would be recorded. A de-duplication would be done for the child at this stage. This request will be treated similar to a new enrolment request while retaining the original Aadhaar number. This biometric update is free of cost.
2. When Aadhaar number holder attains age of 15 years, should furnish all biometrics (Photo, Finger Prints and both Iris) for update. This biometric update is free of cost.
What are the charges for Mandatory Biometric Update?keyboard_arrow_down
(i) If done once between the age of 5 to7 years: Free
(ii) If done once between the age of 15 to 17 years: Free
Where can I get Mandatory Biometric Update performed?keyboard_arrow_down
Aadhaar number holder needs to visit an Aadhaar Enrolment centre, with Aadhaar number for Mandatory Biometric Update. Address of Aadhaar Enrolment centres is available at Bhuvan portal: Bhuvan Aadhaar Portal
What is Aadhaar authentication?keyboard_arrow_down
“Aadhaar Authentication” is a process by which the Aadhaar number along with demographic information (such as name, date of birth, gender etc) or biometric information (Fingerprint or Iris) of an individual is submitted to UIDAI’s Central Identities Data Repository (CIDR) for its verification and UIDAI verifies the correctness of the details submitted, or the lack thereof, on the basis of information available with it.
What is Face Recognition?keyboard_arrow_down
Face recognition is 1:N Match (one-to-many). UIDAI does 1:1 match (match against the stored biometric of the Aadhaar number holder).
What is Face Authentication?keyboard_arrow_down
1. UIDAI uses face authentication as a process by which an Aadhaar number holder's identity can be verified. A successful face authentication confirms that your physical face which is being scanned for verification matches the one which was captured at the time of enrolment when your Aadhaar number was generated. A successful face authentication confirms that you are who you claim to be.
2. Face authentication is based on a 1:1 matching which means that the facial image captured during authentication is matched with your facial image which is stored in the Repository against your Aadhaar Number, which was captured at the time of enrolment.
3. Face authentication is consent based.
When do I need to authenticate?keyboard_arrow_down
Various government schemes and private service providers such as PDS, NREGA, banks and telecom operators have adopted Aadhaar authentication for verification of their beneficiaries/customers. The authentication is generally done either at the time of delivery of benefits or subscribing to the service.
What are the benefits of Aadhaar authentication?keyboard_arrow_down
Aadhaar authentication provides an instant mechanism to prove your identity through online authentication. Therefore one need not carry any other ID proof except Aadhaar number.
Is there a mechanism to notify the Aadhaar number holders when an authentication occurs against their Aadhaar number?keyboard_arrow_down
UIDAI notifies the authentication on the registered email of the Aadhaar number holder. Every time UIDAI receives a biometric or OTP based authentication request against an Aadhaar number, a notification is sent to the registered email address.
I received an authentication notification even though I did not authenticate myself. Whom do I approach?keyboard_arrow_down
UIDAI contact information, call centre number and e-mail Id are provided in the UIDAI’s notification email. You may contact UIDAI with the authentication details provided in the notification e-mail.
Do I need to authenticate with only my thumbs?keyboard_arrow_down
Aadhaar authentication can be achieved with any of the ten fingers. In addition Aadhaar authentication can be done by IRIS and Face too.
What if my authentication request gets rejected even though I provide my fingerprints with my Aadhaar number?keyboard_arrow_down
If fingerprint authentication fails, Aadhaar number holders can
- Retry with correct placement and pressure of finger on fingerprint scanner
- Retry with different fingers
- Cleaning the fingerprint scanner
- Cleaning the fingers
If biometric authentication fails repeatedly over a period of time, Aadhaar number holder may approach an Aadhaar update center and get their biometrics updated with UIDAI.
Will I be denied my entitlements (ration, NREGA job etc.) if my authentication request is rejected?keyboard_arrow_down
UIDAI and the service providers availing Aadhaar authentication recognize the fact that Aadhaar authentication is subject to certain technological and biometric limitations such as poor fingerprint quality, network availability etc. Therefore the service providers will have alternate processes to identify/ authenticate their beneficiaries/ customers, including exception handling mechanism at their point of presence, so that Aadhaar number holders are not denied entitlements due to technological or biometric limitations.
How will I authenticate if my fingerprints are worn out / I have no fingers?keyboard_arrow_down
Authentication user agencies are advised to deploy alternate authentication mechanisms such as Face authentication, Iris authentication, OTP authentication to handle such issues. Additionally, service provider may have other methods of verification of their beneficiaries.
How do I request for OTP?keyboard_arrow_down
OTP can be requested through Authentication user agency (AUA)’ application requiring OTP authentication on mobile number registered with UIDAI.
Which devices can be used for face authentication?keyboard_arrow_down
A Smartphone/Tablet can be used for face authentication which meets the specifications as laid down in UIDAI Face RD API (subject to change time to time)
Can face authentication be used in self-assisted mode?keyboard_arrow_down
Yes, depending on the purpose as mentioned by the AUA/SUBAUA, face Authentication can be used in self-assisted mode.
Who can use Face Authentication?keyboard_arrow_down
Face authentication has been introduced by UIDAI as an additional mode of authentication. Anyone who has a valid Aadhaar can authenticate using this mode of authentication.
How UIDAI’s Face Authentication is beneficial for us?keyboard_arrow_down
Face authentication is a touch less mode of authentication, which is a best alternative towards providing a solution to worn out/ damaged finger minutiae.
How do I enable face authentication for my Aadhaar?keyboard_arrow_down
This is always on enabled mode by default since individual gives the biometric including face at the time of capture.
What are the benefits of using face authentication?keyboard_arrow_down
Face authentication is a contactless method of authentication, which makes it more convenient than fingerprint or iris scanning.
Can any mobile be used for face authentication or does UIDAI prescribes any specification w.r.t the use of mobile ?keyboard_arrow_down
Face authentication can be performed with any android mobile having the following specifications;
Android 9 and above
RAM: 4+ GB
Display Size: 5.5 Inches or greater
Camera resolution: 13 MP or greater
Disk space: 64 GB (Minimum 500MB free disk space)
How to download Face authentication application?keyboard_arrow_down
To use face authentication one must download two applications, one of the entity and other of Aadhaar Face RD UIDAI. To download Aadhaar Face RD, go to Google Play Store and look for the "Aadhaar Face RD (Early Access) Application" from UIDAI (presently v0.7.43) Link to download https://play.google.com/store/apps/details?id=in.gov.uidai.facerd
What are the steps for successful face capture?keyboard_arrow_down
i. Position yourself: Stand facing the camera or device, ensuring your entire face is clearly visible within the designated frame. Maintain a neutral expression with your eyes open and mouth closed and Stay still during the capture process to avoid blurry images.
ii. Focus and capture: The device or app will automatically attempt to focus on your face. Stay still and avoid sudden movements until the image is captured and follow specific instructions for capture, like blinking once or moving your head slightly. Look directly at the camera and maintain a neutral expression for successful capture.
iii. Lighting conditions: Stand in a well-lit environment with minimal shadows on your face and for successful capture good background with proper lighting conditions must be ensured.
iv. Remove any hats, glasses, or other coverings that might obscure your facial features.
What are the Steps for successful face authentication if failure occurrence is recitative?keyboard_arrow_down
UIDAI errors are displayed with an error code assigned for the causes leading to failure, one may contact to concerned entity with the error code to resolve.
Document for Offline verification and role of OVSEs under Authentication Eco-system keyboard_arrow_down
For More details Please download the FAQ Document: Click here for FAQs
How can I avail the benefits under various Government Schemes including PDS (ration), MGNREGA using my Aadhaar?keyboard_arrow_down
For availing benefits, you have to first enroll yourself under the schemes through the concerned implementing authorities in your area and authenticate yourself using Aadhaar, as per the requirements of the specific scheme.
Shall I get benefits if my authentication fails?keyboard_arrow_down
Yes. The notifications issued by the Central or State Governments have the provisions for exception handling mechanism to handel such cases.
How would I know that DBT funds have come to my account?keyboard_arrow_down
If you have availed SMS alerts facility from the concerned bank where your DBT account is opened, then the bank will send out SMS alerts when you get DBT funds in account. Alternatively, you can also check your account balance using ATM, microATM/ Bank Mitra, internet/mobile banking or through phone-banking.
How do I receive benefits under the Govt. Schemes in my bank account?keyboard_arrow_down
To receive DBT benefits in your bank account, please visit the bank branch where you have opened the account and request the bank to link your Aadhaar with your account by filling up the mandate and consent form of the bank. This account will be seeded with NPCI-mapper by the bank to operate as DBT enabled account.
4(a) How can I check my bank seeding status?
You can check your bank seeding status from - https://myaadhaar.uidai.gov.in/ . However, it may be noted that, the information provided through the link is fetched from the server of National Payment Corporation of India (NPCI). UIDAI is not responsible for its correctness. The information fetched is not stored by UIDAI. Alternatively you can check your bank seeding status from the website of NPCI through following link - https://base.npci.org.in/catalog/seedingRequestDetails