FAQs

You can check the status of Aadhaar generation from https://myaadhaar.uidai.gov.in/CheckAadhaarStatus by entering enrolment number (Enrolment ID), date and time given on the acknowledgement slip.

• If status is displayed as “Your Aadhaar has been generated”:
• You can view and download the electronic copy of Aadhaar i.e. e-Aadhaar from https://myaadhaar.uidai.gov.in/genricDownloadAadhaar This requires mobile OTP authentication received on mobile number and can be availed of only if mobile number is provided at the time of enrolment. This service is free of charge.
• You may also order Aadhaar PVC card from https://myaadhaar.uidai.gov.in/genricPVC by providing Aadhaar number or Enrolment ID along with date and timestamp. This service can be availed of even if your mobile number is not linked with your Aadhaar. In such case, you can order PVC card by providing any mobile number to receive OTP for verification. The PVC card will be dispatched to the address which was provided at the time of enrolment. This service is chargeable at Rs. 50/- per Aadhaar PVC card.
• Aadhaar number can be retrieved and downloaded by visiting any Aadhaar Enrolment Centre in person through “Print Aadhaar” option by providing Enrolment ID and authenticate yourself by (finger print or iris). This service is chargeable at Rs. 30/- per print.
• The Aadhaar letter shall also be delivered on the address provided at the time of enrolment. 

• If status displayed is “This enrolment is under process. Please check again after a few days.”, please contact UIDAI Helpline number 1947 (Toll Free).

Option 1:      Aadhaar number can be retrieved and downloaded by visiting an Aadhaar Enrolment Centre in person through “Print Aadhaar” option by providing Enrolment ID and authenticate yourself by (finger print or iris). This service is chargeable at Rs. 30/- per print.

Option 2:      You may also order Aadhaar PVC card from https://myaadhaar.uidai.gov.in/genricPVC by providing Aadhaar number or Enrolment ID along with date and timestamp. This service can be availed even if your mobile number is not linked with your Aadhaar.  In such case you can order PVC card by providing any mobile number to receive OTP for verification. The PVC card will be dispatched to the address which was provided at the time of enrolment. This service is chargeable at Rs. 50/- per Aadhaar PVC card.

Option 3:      Call UIDAI Helpline number 1947 (Toll Free).

• After selecting Language option, Key-in option 1 (request status) followed by option 2 (request of Aadhaar enrolment status).
• Enter the Enrolment ID number available with you.
• Enter DOB (DD:MM:YYYY) and after that enter the area Pin code
• If match is found IVRS shall communicate the Aadhaar number.

Option 1:      Please Visit an Aadhaar Enrolment Centre in person and inform the operator that you want to avail ‘Print Aadhaar` service. Provide the following mandatory information: Name, gender and district or Pincode as provided by you at the time of enrolment. If needed, additional available demographic details such as year of birth, C/O, State etc. may also be asked for narrowing down the search. After biometric authentication (fingerprint or iris), if a match is found, the operator will provide printout of the Aadhaar. This service is chargeable at Rs. 30/- per print.

Option 2:      Call UIDAI Helpline number 1947 (Toll Free). After selecting Language option, Key-in option 9 (talk to call centre representative).

• Provide Demographics details (Name, Address, Pincode, DOB etc.) to the representative.
• If match is found, Enrolment ID will be provided on call by the representative.
• Once Enrolment ID is obtained.
• Call UIDAI Helpline number 1947 (Toll free) again. After selecting Language option, Key-in option 1 (request status) followed by option 2 (request of Aadhaar enrolment status).
• Enter the EID number provided to you by the call centre representative.
• Enter DOB (DD:MM:YYYY) and after that enter the area Pin code
• If match is found IVRS shall communicate the Aadhaar number.

In case there is no record of enrolment number (Enrolment ID), Acknowledgement copy, mobile number or demographic details like exact name spelling, Pincode, etc, you may contact UIDAI Regional Office Guwahati by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by call at 0361-2221819.

No change is required as of now. You may keep using the Aadhaar till any further intimation in this regard by UIDAI through website or any other modes.

You may keep using the Aadhaar till any further intimation in this regard by UIDAI through website or any other modes.

All resident foreign nationals (Indian VISA/LTV holder, OCI card holder and citizen of Nepal/Bhutan) who resided in India for 182 days or more in 12 months immediately preceding enrolment application date are eligible for Aadhaar enrolment as resident foreigner.

Yes, resident foreign nationals who resided in India for 182 days or more in 12 months immediately preceding enrolment application date are eligible for Aadhaar enrolment by visiting Aadhaar Seva Kendra and submitting demographic details (supported by valid documents) and biometrics details. 

 Resident Foreign National to apply on form no. 7 or form no. 8 for enrolment. 

Documents required for enrolment as a foreigner having valid Indian VISA given below:

POI: Valid VISA, along with valid foreign passport issued, to foreign nationals.

POA: Valid Registration Certificate or Residential permit issued by Foreigners Regional Registration Office (FRRO) /Foreigners Registration Office (FRO) to the foreign national

OR

Any document having Indian address from list of valid supporting document.

For detail list of valid documents please visit: List of Supporting Documents

Aadhaar issued to Resident Foreign National shall have validity period mentioned on it as under:
1. In case of Indian VISA including LTV holder as validity of VISA.
2. In case of OCI card holder and Nationals of Nepal and Bhutan validity 10 years from the date of enrolment.

At present resident foreign nationals are seeking Aadhaar enrolment to visit UIDAI Aadhaar Seva Kendra.

Details available at: https://uidai.gov.in/en/ecosystem/enrolment-ecosystem/aadhaar-seva-kendra.html

Yes, email is mandatory for enrolment, which shall be validated through OTP during enrolment.

Yes, citizens of Nepal/Bhutan can enroll as Resident Foreign National for Aadhaar.

Documents required:

POI: Passport of Nepal/Bhutan for nationals of Nepal/Bhutan. In case passport is not available, any two of the following documents having the same address may be submitted:

(a) Nepalese/ Bhutanese Citizenship Certificate.

(b) Valid Voter Identity Card issued by the Election

Commission of Nepal/ Bhutan.

(c) Limited validity Photo Identity Certificate issued by Nepalese Mission/ Royal Bhutanese Mission in India.

 POA: Any document having Indian address from list of valid supporting document.

 For detail list of valid documents please visit: List of Supporting Documents

Yes, OCI card holders can enroll as Resident Foreign National for Aadhaar.

Documents required:

POI: Valid OCI card, along with valid foreign passport.

POA: Any document having Indian address from list of valid supporting document.

 For detail list of valid documents please visit: List of Supporting Documents

Yes, LTV holders can enroll as Resident Foreign National for Aadhaar.

Documents required

For POI: Valid Long-Term Visa (LTV) document, along with foreign passport (valid or expired), of the country of origin, issued to nationals of Afghanistan, Bangladesh and Pakistan.

For POA: Valid Long-Term Visa (LTV) document OR

Any document having Indian address from list of valid supporting document.

For detail list of valid documents please visit: List of Supporting Documents

Communication/acknowledgement slip received with SID number is valid.

 SID number starts with letter ‘S’ and followed by 27 digits.

To get status of your enrolment please send mail to This email address is being protected from spambots. You need JavaScript enabled to view it.

1. When child attains an age of 5 years all biometric (Photo, Finger Prints and both Iris) data would be recorded. A de-duplication would be done for the child at this stage. This request will be treated similar to a new enrolment request while retaining the original Aadhaar number. This biometric update is free of cost.

2. When Aadhaar number holder attains age of 15 years, should furnish all biometrics (Photo, Finger Prints and both Iris) for update. This biometric update is free of cost.

(i) If done once between the age of 5 to7 years: Free
(ii) If done once between the age of 15 to 17 years: Free

Aadhaar number holder needs to visit an Aadhaar Enrolment centre, with Aadhaar number for Mandatory Biometric Update. Address of Aadhaar Enrolment centres is available at Bhuvan portal: Bhuvan Aadhaar Portal

“Aadhaar Authentication” is a process by which the Aadhaar number along with demographic information (such as name, date of birth, gender etc) or biometric information (Fingerprint or Iris) of an individual is submitted to UIDAI’s Central Identities Data Repository (CIDR) for its verification and UIDAI verifies the correctness of the details submitted, or the lack thereof, on the basis of information available with it.

Face recognition is 1:N Match (one-to-many). UIDAI does 1:1 match (match against the stored biometric of the Aadhaar number holder).

1. UIDAI uses face authentication as a process by which an Aadhaar number holder's identity can be verified. A successful face authentication confirms that your physical face which is being scanned for verification matches the one which was captured at the time of enrolment when your Aadhaar number was generated. A successful face authentication confirms that you are who you claim to be.

2. Face authentication is based on a 1:1 matching which means that the facial image captured during authentication is matched with your facial image which is stored in the Repository against your Aadhaar Number, which was captured at the time of enrolment.

3. Face authentication is consent based.

Various government schemes and private service providers such as PDS, NREGA, banks and telecom operators have adopted Aadhaar authentication for verification of their beneficiaries/customers. The authentication is generally done either at the time of delivery of benefits or subscribing to the service.

Aadhaar authentication provides an instant mechanism to prove your identity through online authentication. Therefore one need not carry any other ID proof except Aadhaar number.

UIDAI notifies the authentication on the registered email of the Aadhaar number holder. Every time UIDAI receives a biometric or OTP based authentication request against an Aadhaar number, a notification is sent to the registered email address.

UIDAI contact information, call centre number and e-mail Id are provided in the UIDAI’s notification email. You may contact UIDAI with the authentication details provided in the notification e-mail.

Aadhaar authentication can be achieved with any of the ten fingers. In addition Aadhaar authentication can be done by IRIS and Face too.

If fingerprint authentication fails, Aadhaar number holders can

• Retry with correct placement and pressure of finger on fingerprint scanner
• Retry with different fingers
• Cleaning the fingerprint scanner
• Cleaning the fingers

If biometric authentication fails repeatedly over a period of time, Aadhaar number holder may approach an Aadhaar update center and get their biometrics updated with UIDAI.

UIDAI and the service providers availing Aadhaar authentication recognize the fact that Aadhaar authentication is subject to certain technological and biometric limitations such as poor fingerprint quality, network availability etc. Therefore the service providers will have alternate processes to identify/ authenticate their beneficiaries/ customers, including exception handling mechanism at their point of presence, so that Aadhaar number holders are not denied entitlements due to technological or biometric limitations.

Authentication user agencies are advised to deploy alternate authentication mechanisms such as Face authentication, Iris authentication, OTP authentication to handle such issues. Additionally, service provider may have other methods of verification of their beneficiaries.

OTP can be requested through Authentication user agency (AUA)’ application requiring OTP authentication on mobile number registered with UIDAI.

A Smartphone/Tablet can be used for face authentication which meets the specifications as laid down in UIDAI Face RD API (subject to change time to time)

Yes, depending on the purpose as mentioned by the AUA/SUBAUA, face Authentication can be used in self-assisted mode. 

Face authentication has been introduced by UIDAI as an additional mode of authentication. Anyone who has a valid Aadhaar can authenticate using this mode of authentication.

Face authentication is a touch less mode of authentication, which is a best alternative towards providing a solution to worn out/ damaged finger minutiae.

This is always on enabled mode by default since individual gives the biometric including face at the time of capture.

Face authentication is a contactless method of authentication, which makes it more convenient than fingerprint or iris scanning.

Face authentication can be performed with any android mobile having the following specifications;
Android 9 and above
RAM: 4+ GB
Display Size: 5.5 Inches or greater
Camera resolution: 13 MP or greater
Disk space: 64 GB (Minimum 500MB free disk space)

To use face authentication one must download two applications, one of the entity and other of Aadhaar Face RD UIDAI. To download Aadhaar Face RD, go to Google Play Store and look for the "Aadhaar Face RD (Early Access) Application" from UIDAI (presently v0.7.43)  Link to download https://play.google.com/store/apps/details?id=in.gov.uidai.facerd

i. Position yourself: Stand facing the camera or device, ensuring your entire face is clearly visible within the designated frame. Maintain a neutral expression with your eyes open and mouth closed and Stay still during the capture process to avoid blurry images.
ii. Focus and capture: The device or app will automatically attempt to focus on your face. Stay still and avoid sudden movements until the image is captured and follow specific instructions for capture, like blinking once or moving your head slightly. Look directly at the camera and maintain a neutral expression for successful capture.
iii. Lighting conditions: Stand in a well-lit environment with minimal shadows on your face and for successful capture good background with proper lighting conditions must be ensured.
iv. Remove any hats, glasses, or other coverings that might obscure your facial features.

UIDAI errors are displayed with an error code assigned for the causes leading to failure, one may contact to concerned entity with the error code to resolve.

 For More details Please download the FAQ Document: Click here for FAQs

For availing benefits, you have to first enroll yourself under the schemes through the concerned implementing authorities in your area and authenticate yourself using Aadhaar, as per the requirements of the specific scheme. 

Yes. The notifications issued by the Central or State Governments have the provisions for exception handling mechanism to handel such cases.

If you have availed SMS alerts facility from the concerned bank where your DBT account is opened, then the bank will send out SMS alerts when you get DBT funds in account. Alternatively, you can also check your account balance using ATM, microATM/ Bank Mitra, internet/mobile banking or through phone-banking.

To receive DBT benefits in your bank account, please visit the bank branch where you have opened the account and request the bank to link your Aadhaar with your account by filling up the mandate and consent form of the bank. This account will be seeded with NPCI-mapper by the bank to operate as DBT enabled account. 

4(a) How can I check my bank seeding status?

You can check your bank seeding status from - https://myaadhaar.uidai.gov.in/ . However, it may be noted that, the information provided through the link is fetched from the server of National Payment Corporation of India (NPCI). UIDAI is not responsible for its correctness. The information fetched is not stored by UIDAI. Alternatively you can check your bank seeding status from the website of NPCI through following link - https://base.npci.org.in/catalog/seedingRequestDetails