FAQs

"Aadhaar PVC Card" request can be raised by visiting the UIDAI Official Website (https://www.uidai.gov.in or https://myaadhaar.uidai.gov.in/genricPVC ) or mAadhaar application. 

1. Please Visit https://uidai.gov.in or  https://myaadhaar.uidai.gov.in/genricPVC Click on “Order Aadhaar Card” Service.
2. Enter your 12 digit Aadhaar Number (UID) or 16 digit Virtual Identification Number (VID) or 28 digits Enrollment ID.
3. Enter the security code
4. If you have TOTP, choose option “I have TOTP” by clicking in check box else Click on “Request OTP” button.
5. Enter OTP/TOTP received on registered mobile number.
6. Click on the check box against “Terms and Conditions”. (Note: Click on hyper link to see details).
7. Click on “Submit” Button to complete OTP/TOTP verification.
8. On next screen, preview of the Aadhaar details will appear for verification by Aadhaar number holder before placing the order for reprint.
9. Click on “Make payment”. You will be re-directed to Payment Gateway page with payment options as Credit/Debit Card, Net banking and UPI.
10. After successful payment, receipt will get generated having digital signature which can be downloaded by Aadhaar number holder in PDF format. Aadhaar number holder will also get the Service Request Number via SMS.
11. Aadhaar number holder can track the status of SRN till dispatch of Aadhaar Card on Check Aadhaar Card Status.
12. SMS containing AWB number will also be sent once dispatched from DoP. Aadhaar number holder can further track delivery status by visiting DoP website.

Please Visit https://uidai.gov.in or Click on “Order Aadhaar Card” Service or mAadhaar application
Enter your 12 digit Aadhaar Number (UID) or or 28 digits Enrollment ID.
Enter the security code
Click on check box “If you do not have a registered mobile number, please check in the box”.
Please enter Non-Registered / Alternate Mobile Number. Preview will not be available for Aadhaar number holders ordering using non-registered mobile number.
Rest of the steps for ordering remains the same.

Presently, following online payment modes are available for making payment:-

Credit Card
Debit Card
Net Banking
UPI
Paytm

SRN is 14 digits Service Request Number which is generated after raising request for Aadhaar update. It will be generated once you start submitting the request. Till the completion of the transaction 'resume' option shall be available.

Airway Bill Number is the tracking number that is generated by DoP i.e. India Speed Post for the assignment/product that they deliver.

If Aadhaar number holder wants some changes in the details of printed Aadhaar letter or PVC Card, then he/she first need to update their Aadhaar by visiting Enrollment Center or MyAadhaar portal (depending on update) and then raise the request for Aadhaar PVC Card only after update is successful

The documents can be submitted online through  MyAadhaar Portal or at any Aadhaar Enrolment Centre. For a tutorial video in this regard, please click here https://www.youtube.com/watch?v=1jne0KzFcF8 

You can submit the documents whenever you are in India, through online or by visiting Aadhaar Centre.

Aadhaar number holders are suggested to update documents in Aadhaar at least once in 10 years. Once you receive any communication in this regard, it is suggested to update the documents at an early date.

For submission of documents at an Aadhaar centre, the applicable charge is Rs. 50.
Submission of documents may also be done through myAadhaar portal.

Please go to Bhuvan Aadhaar Portal
For locating nearby Aadhaar centres, click on the ‘Centres Nearby’ tab. Enter your location details to view nearby Aadhaar centres.
For locating the Aadhaar centres within your PIN code area, click on the ‘Search by PIN Code’ tab. Enter your area PIN code to view Aadhaar centres in that area.

You can update any demographic details in Aadhaar by visiting any Aadhaar Enrolment centre

You can update your address online through myAadhaar portal or by visiting any Aadhaar Enrolment Centre by enrolling with valid POA document.

Please visit MyAadhaar Portal, and log in using your Aadhaar number and one-time password (OTP) received on your registered mobile number.

List of supporting documents is available at - List of Supporting Document

To update document, you have to submit your Proof of Identity (POI) and Proof of Address (POA).

Some common documents accepted as both POI and POA:
Ration card
Voter identity card
Bhamashah, Domicile Certificate, Resident Certificate, Jan-Aadhaar, MGNREGA/ NREGS Job Card, Labour Card etc.
Indian passport
Passbook with photograph issued by Public Sector Bank along with certificate by branch manager/incharge

Some common documents accepted as POI only:

School leaving certificate / school transfer certificate with photograph
Marksheet/certificate issued by recognised Board of Education or University with photograph
PAN/e-PAN card
CGHS Card
Driving license

Some common documents accepted as POA only:

Electricity, water, gas or telephone/mobile/broadband bill (not more than three months old)
Duly signed and stamped Scheduled Commercial Bank / Post Office passbook with photograph
Duly signed and stamped Scheduled Commercial Bank / Post Office account/credit-card statement (not more than three months old)
Valid rent, lease or leave & licence agreement
Certificate issued in UIDAI Standard Certificate format by designated officers
Property tax receipt (not more than one year old)
Detailed list of supporting documents is available at - List of Supporting Document