FAQs

SRN is 14 digits Service Request Number which is generated after raising request for Aadhaar update. It will be generated once you start submitting the request. Till the completion of the transaction 'resume' option shall be available.

Airway Bill Number is the tracking number that is generated by DoP i.e. India Speed Post for the assignment/product that they deliver.

If Aadhaar number holder wants some changes in the details of printed Aadhaar letter or PVC Card, then he/she first need to update their Aadhaar by visiting Enrollment Center or MyAadhaar portal (depending on update) and then raise the request for Aadhaar PVC Card only after update is successful

The documents can be submitted online through  MyAadhaar Portal or at any Aadhaar Enrolment Centre. For a tutorial video in this regard, please click here https://www.youtube.com/watch?v=1jne0KzFcF8 

You can submit the documents whenever you are in India, through online or by visiting Aadhaar Centre.

Aadhaar number holders are suggested to update documents in Aadhaar at least once in 10 years. Once you receive any communication in this regard, it is suggested to update the documents at an early date.

For submission of documents at an Aadhaar centre, the applicable charge is Rs. 50.
Submission of documents may also be done through myAadhaar portal.

Please go to Bhuvan Aadhaar Portal
For locating nearby Aadhaar centres, click on the ‘Centres Nearby’ tab. Enter your location details to view nearby Aadhaar centres.
For locating the Aadhaar centres within your PIN code area, click on the ‘Search by PIN Code’ tab. Enter your area PIN code to view Aadhaar centres in that area.

You can update any demographic details in Aadhaar by visiting any Aadhaar Enrolment centre

You can update your address online through myAadhaar portal or by visiting any Aadhaar Enrolment Centre by enrolling with valid POA document.

Please visit MyAadhaar Portal, and log in using your Aadhaar number and one-time password (OTP) received on your registered mobile number.

List of supporting documents is available at - List of Supporting Document

To update document, you have to submit your Proof of Identity (POI) and Proof of Address (POA).

Some common documents accepted as both POI and POA:
Ration card
Voter identity card
Bhamashah, Domicile Certificate, Resident Certificate, Jan-Aadhaar, MGNREGA/ NREGS Job Card, Labour Card etc.
Indian passport
Passbook with photograph issued by Public Sector Bank along with certificate by branch manager/incharge

Some common documents accepted as POI only:

School leaving certificate / school transfer certificate with photograph
Marksheet/certificate issued by recognised Board of Education or University with photograph
PAN/e-PAN card
CGHS Card
Driving license

Some common documents accepted as POA only:

Electricity, water, gas or telephone/mobile/broadband bill (not more than three months old)
Duly signed and stamped Scheduled Commercial Bank / Post Office passbook with photograph
Duly signed and stamped Scheduled Commercial Bank / Post Office account/credit-card statement (not more than three months old)
Valid rent, lease or leave & licence agreement
Certificate issued in UIDAI Standard Certificate format by designated officers
Property tax receipt (not more than one year old)
Detailed list of supporting documents is available at - List of Supporting Document